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Ken Houtz Chevrolet Buick

Gloucester, VA

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145 Reviews

6404 George Washington Memorial Highway

Gloucester, VA

23061

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Showing 145 reviews

April 19, 2012

I purchased a 2007 Chevrolet Tahoe from Ken Houtz Chevrolet this week. All of the employees were very kind and courteous. Ken gave me a great price on a car that I had wanted for years. The only reas More

by trevorcoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Houtz, Randy Barbee, Tony, and Ella, Ella Ames, Ken Houtz, Tony Pafundi
April 10, 2012

The owner and staff were extremely knowledgeable about their inventory. They were all great to work with, both long distance and in person, while helping me to find a used low-mileage truck. They extend More

by hardiman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Joe, and Gary, Ken Houtz, Joe Noonan
March 29, 2012

Ella Ames and Ken Hautz were very kind to us. We were there to buy a new car and service a 2006 Buick Lucerne. We left as very happy customers and will return to this dealer for service of all our GMC v More

by Victoria P. Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ella ames, Ella Ames
March 28, 2012

We just purchased a new Chevy Impala from Ken Houtz. We don't think we could have gotten a better price anywhere else. We know no other dealer could have given any better customer service. On our first v More

by cbshack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Pafundi, Randy Barbee, Ken Houtz, Ken Houtz, Tony Pafundi
March 27, 2012

An amazing buying experience!!! Top notch all the way!!! Informative employees, and no question was unanswered in deciding a purchase. Everyone involved followed up to insure I was pleased as well as inform More

by missshelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Ella, Randy, Ella Ames, Tony Pafundi
February 27, 2012

Ken went out of his way to find us what we wanted, which was a Volkswagon Sportswagon TDI. We went in looking for a used car with low mileage, but after searching for one that fit our criteria and what we More

by David Arthur Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Houtz, Ken Houtz
February 13, 2012

From the moment I walked in the front door, Ella was very attentive to my questions and concerns. She was able to quickly supply information. I will return to this dealership in the future for a car purcha More

by AndyRoss43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella Houtz, Ella Ames, Ken Houtz
February 11, 2012

We have rated Ken Houtz as EXCELLENT because everyone we worked with was VERY POLITE, INFORMATIVE and WENT OUT OF THEIR WAY TO MAKE US HAPPY AND PLEASED WITH OUR NEW VEHICLE. All the paperwork was complete More

by DaveandJudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Houtz, Emmet Goode, Ken Houtz
February 10, 2012

As long as my husband and I reside in this area, we will never buy our vehicles from any dealer but Ken Houtz Chevrolet. When my husband purchased his Chevy Silverado 3500 HD, they did not have exactly what More

by sjl9069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Houtz, Randy Barbee, Gary Crawford, Ken Houtz
February 09, 2012

Yes, most definitely. Have bought 4 vehicles here and each time the service has been excellent. They definitely go out of the way to accomodate you. Even though the dealership is about 60 miles from my More

by hartville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Randy, Joe Noonan
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