Ken Harvey's Dublin Honda

I called them on Sunday, 30 min. before their closing time. Alex answered the phone and my questions. He told me I could come over and take a look at the cars, even after I told him that it would take time. Alex answered the phone and my questions. He told me I could come over and take a look at the cars, even after I told him that it would take me 40~50 min. to get there. He also went as far as to go out and actually check if the car I'm looking for is still there, so I don't have to waste my time driving over there just to find nothing. (Which was the case I had a month ago looking for my friend's car.) I didn't have to go all rude on them to get a reasonable price on, now-my, 2009 Used Honda Fit Sport model. This was my first car purchase from a dealer and didn't have a lot of budget nor a credit history, but they were patient and very helpful. I ended up keeping them for 2 hrs after their closing time, but they never rushed me to a conclusion. I never expected my first car buying experience to be this smooth. Alex also noticed couple things (though very minor) that needed to be fixed on the car and made sure that it was taken care of before I picked up the car. But the highlight came couple days after my purchase of this car. They called me up and told me that one of the contract I signed when I bought the car had an error on it. Which was not a big deal, but having to drive back 50min was. But they offered me a tank full of gas so I went (since it was already close to empty from all the joy-driving.) Once I got there, everything was taken care of very smoothly, not having to wait for anything. I was also chatting with Alex about how it rained the day after I bought the car and how the car already got all messy. Then he offered me a free carwash. He also wiped the car off himself to the very last drop. Overall I was really satisfied with the experience I had. Was not expecting this at all while going around all these other either pushy or uninterested Honda dealers. More

Eric stepped up to the plate for us with a 2006 Honda Civic for our 16-year-old son. We got a fair price and were able to trade in our minivan. He also arranged for us to get four keys for our four drive Civic for our 16-year-old son. We got a fair price and were able to trade in our minivan. He also arranged for us to get four keys for our four drivers and then had the service department install brackets for the front license plate at no extra charge. Home run! More

I dealt with a few area Honda Dealers. Jason at Dublin Honda was the easiest and best to work with. The finance guy was just as nice and easy to deal with. Very nice reception when I entered their buildin Honda was the easiest and best to work with. The finance guy was just as nice and easy to deal with. Very nice reception when I entered their building. I love my new Honda Civic!!! You meet the nicest people at Dublin Honda!!! More

I worked with Rafael to purchase a used car, and I have to say I was very skeptical. This was my first time buying a car through a dealership and I didn't really know what I was doing. Rafael made me feel to say I was very skeptical. This was my first time buying a car through a dealership and I didn't really know what I was doing. Rafael made me feel very comfortable and answered all of the question I had...no matter how insignificant the questions were. He walked me through the whole process and I feel like I could buy another car without being so scared next time. His customer service was outstanding; even after I bought the car, he followed up with and made sure everything was to my satisfaction. Overall, I am very pleased with my sales person and with my purchase and would not hesitate to buy another car from Rafael Terrill at Dublin Honda. More

While shopping for my first vehicle I heard several horror stories, yet the staff at Dublin Honda made it a great experience. I arranged a meeting with the internet fleet manager, Jason Judkins to show horror stories, yet the staff at Dublin Honda made it a great experience. I arranged a meeting with the internet fleet manager, Jason Judkins to showcase my vehicle of interest. Jason and his staff were very professional and made it a pleasant and painless transaction. They are some of the nicest people i've met, and would highly recommend them to all of my family and friends. Thanks again! More

Once I decided to get a Civic, I visited my nearest dealer Dublin Honda. I have never bought a car before, this is my first vehicle and I didn't know any much details about the vehicle other than some dealer Dublin Honda. I have never bought a car before, this is my first vehicle and I didn't know any much details about the vehicle other than some basic info. When I met Mr. Jason Judkins, sales manager, I felt really comfortable that I can make it real easy. He made the deal very easy and straight forward. The process I went through from deciding the color, etc. to getting the loan was quite simple and less time consuming. I met the nicest people in dublin honda dealers in the form of Jason and Alex. That was an amazing experience to get my first ever car with the help of the best ever sales people (I had been to some other dealers of other brands, but didnt get a nice reception). I am really happy with the service offered to me. I will definitely recommend dublin honda dealers. More

I rarely buy a new car but several of my friends bought cars from jason so I trusted him and he didn't try to pressure me so I felt comfortable buying a new Honda Civic from him in less than an hour. H was cars from jason so I trusted him and he didn't try to pressure me so I felt comfortable buying a new Honda Civic from him in less than an hour. H was great as was the dealership. I recommend anyone to see Jason to buy a new Honda. More

When we decided to buy a new car, we knew exactly what we wanted. I did not relish the idea of visiting the dealership and playing the game of having the sales person trotting back and forth between me and wanted. I did not relish the idea of visiting the dealership and playing the game of having the sales person trotting back and forth between me and the manager (or whoever the mysterious person is behind the scenes) pretending to get me the price I am willing to pay. That was the reason we decided to work out the details online prior to visiting the dealership. Our online contact, Jason Judkins, was genuinely helpful and clear in his efforts to get us the best deal possible in advance of our visit. I didn't know it until we got there and met Jason in person, but we were destined to meet the nicest people at Dublin Honda. I would definitely recommend this dealership to a friend. More

Given that I started my process online with CarsDirect, my car buying experience was already easier than going through the song and dance negotiations that most would dread at the dealership. I already ha my car buying experience was already easier than going through the song and dance negotiations that most would dread at the dealership. I already had a set price for my new 2010 Honda Civic (which was already fantastic) so going into the dealership to actually sign my life away and pick my new car up was going to be fairly simple. I was hesitant to deal with Sales Managers and Business Managers and Finance Managers who I anticipated were going to attempt to sell me all the "extra stuff" (extended warranties, gap insurance, accessories, etc) so I came into Dublin Honda pretty strong and set on my choices and was almost looking forward to being stubborn if presented with the opportunity of all the "extra stuff." My experience at Dublin Honda by far exceeded any expectations I had prior to going in. Rafael (Internet Sales Manager) was easy going, friendly, personable, and ensured that my process went as fluidly and smoothly as possible. Instead of making me wait for my paperwork to be processed and waiting to sit with a Finance Manager, he took the time (and was very thorough and knowledgeable) to show me all the details of my new car, test drive, manuals, etc which I found extremely efficient. Next was time to sit down with Chris (Finance Manager) which I presumed would be the time to sell me the dreaded "extra stuff," and sign my little heart away. Chris not only managed to sell me the "extra stuff," but he improved my finance option by a million times the option CarsDirect offered me, and was very patient and thorough with my questions, clarifications, and even hesitations and cynicism. Needless to say, I was able to walk away from this car buying experience with nothing less than a sigh of relief (which was most definitely an improvement from my last experience at a GM dealership in 2005). Thanks Dublin Honda. More

Dublin Honda (Mark Burda) was able to beat my bank's (USAA) haggle free price by almost $200 on a 2010 Honda CRV EX-L with Navi. It took a little work, but Mark was gimmick-free and a straight-shooter. (USAA) haggle free price by almost $200 on a 2010 Honda CRV EX-L with Navi. It took a little work, but Mark was gimmick-free and a straight-shooter. I'd buy a car from him again. The service department was incredibly accomodating and efficient. I took advantage of the free rental while they added accessories to my CRV. Steve, the cashier, was super nice and stayed an extra 10 minutes past closing so that I could put gas into the rental (Hertz charges $8 per gallon)...kudos to Steve. More