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Ken Grody Ford #1 San Diego Ford Dealer

Carlsbad, CA

4.6
116 Reviews
Ken Grody Ford is proud to be an automotive leader in our community. Since opening our doors, Ken Grody Ford has maintained our solid commitment to our customers, offering the widest selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad ...
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5555 Paseo Del Norte

Carlsbad, CA

92008

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Showing 116 reviews

October 24, 2019

The worst customer service car buying experience Horrible communication, slimy salesmen and sales managers. I went into the dealership on Wednesday Oct 16 with cash on hand to outright purchase a More

by BobbyBrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sergie, Ron, and two others
July 29, 2019

The WORST This is the worst Dealership I have ever been to, Sale Consultant (Emanuel Mejia) has no Integrity. I was ready to buy a New Fusion Hybrid today after More

by KGW 73
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emanuel Mejia
January 12, 2019

Greedy,untrustworthy, liars! im grateful i know my way around a car cause if i didnt i couldnt been charged over 800 dollars for what cost me 12 More

by justinmalone
Customer Service
Price
Recommend Dealer
No
Employees Worked With
joseph,britton
July 15, 2018

Bait and Switch My wife and I went to Ken Grody Ford in Carlsbad yesterday with a written offer to exchange my current leased Fusion Energi for a newer model at simil More

by FlbrkMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
lease manager
July 06, 2018

Thanks for going out of your way. I have bought Ford from 3 dealers in North County. I love my black F150 from Ken Grody. I was thrilled with the sales process. Nice to be treated r More

by sedl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergie Ventura, Dennis Zeigler
June 12, 2018

Service Department Not Helpful I received a safety recall notice from Ford with the offer they will pay for a rental until parts become available (I am unable to have any passengers More

by DamonDarling
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Lanarez (spelling?)
March 18, 2018

Great Service Department I am sort of shocked about all of the bad reviews. However, I did use to work for a reputation management company, so I know that competitors do writ More

by MustangMan83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Larson
December 04, 2017

Take me off your email list and stop bothering me. Take me off your email list. I bought a Chevy and do not want to be bothered with your emails after I told you to remove me from your list. Again I bo More

by Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no one
November 02, 2017

Old School Dealership that just wanted to waste your time This dealership is only about 5 min away from my house and i wanted to test drive an F150 Raptor. I arrived and was greeted by a gentleman named Mike More

by aparshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Tahbaz
September 06, 2017

Rips off military. Want a good deal, go elsewhere Its no wonder why this dealership is rated a 1.7 stars. This place should be shutdown for ripping off our members of the military. My friend came More

by Calimins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thieves
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