Ken Grody Ford #1 San Diego Ford Dealer

Fantastic Buying Experience The best dealership offering the best truck. I am extremely satisfied with both. Robert Winter and John Krempke are customer oriented providing exa The best dealership offering the best truck. I am extremely satisfied with both. Robert Winter and John Krempke are customer oriented providing exactly what I wanted. Both were readily available to answer questions and provide vehicle status. I miss April. More

i had a great experience Chad does a great job of communicating with me, he also gets my service done fast & efficient. usually in less than one day. He goes the extra mile Chad does a great job of communicating with me, he also gets my service done fast & efficient. usually in less than one day. He goes the extra mile, when i need something. More

Great Service The team at Ken Grody are so helpful and friendly. Bob Nellesen was awesome - very friendly and helpful. Everything was done quickly and exceeded my The team at Ken Grody are so helpful and friendly. Bob Nellesen was awesome - very friendly and helpful. Everything was done quickly and exceeded my expectations. More

Purchase experience Ryan, our sales rep was great and drove the truck to us for delivery, as it had to come from you Orange County location. Ramy, the Finance rep was aw Ryan, our sales rep was great and drove the truck to us for delivery, as it had to come from you Orange County location. Ramy, the Finance rep was awesome, very likeable and knowledgeable. More

The only dealership I will go to After a horrible experience with a previous dealership only one dealership came to mind and it was Ken Grody Ford. We immediately called them and expl After a horrible experience with a previous dealership only one dealership came to mind and it was Ken Grody Ford. We immediately called them and explained to them what the other dealership did to us and right away they were attentive and understanding and more than willing to help us. Mann, his brother Eric and the finance manager Robert went above and beyond to get us into the perfect car with an amazing deal. It was almost hard to believe especially after all the hassle the other dealership put us through. This was my second time working with this dealership and on both occasions it was a smooth process. Don't shop around, just go to Ken Grody!!! More

service visit problem I have been a customer for many years and have enjoyed quick and dependable service. had a problem this visit regarding my locked bed cover. I have been a customer for many years and have enjoyed quick and dependable service. had a problem this visit regarding my locked bed cover. More

friendly and helpful Great salesman, not pushy. Very helpful and gave us what we wanted in a car. Actually had the car shipped from the dealer in Buena Park and delivere Great salesman, not pushy. Very helpful and gave us what we wanted in a car. Actually had the car shipped from the dealer in Buena Park and delivered to Carlsbad about the same time we finished with the paperwork. More

Awesome; hel;ped me make lemoade from lemons This is the 3rd or 4th vehicle form KGF. I was in a bad position with a vehicle I co-signed for my daughter and she bailed and stuck me with a hugely This is the 3rd or 4th vehicle form KGF. I was in a bad position with a vehicle I co-signed for my daughter and she bailed and stuck me with a hugely upside down vehicle. Since I didn't want or need it and had to pay for it anyway, although I took a big hit; they were able to help me reduce it to about the least amount possible and I hope they make money too. Ain't nothing wrong with that. We all like that. More

Excellent courteous fast Hector D and Chad Lasron Simple.... Great-service waiting room is nice, coffee and donuts. They also have fresh popcorn, and several snacks to choose from , clean restroom. He Simple.... Great-service waiting room is nice, coffee and donuts. They also have fresh popcorn, and several snacks to choose from , clean restroom. Hector Delafonte and Chad Larson are the best. I wouldn't take my ford any where but Ken Grody Ford in Carlsbad Ca. More

WORST DEALERSHIP EVER!! I have owned over 30 vehicles in my lifetime and have never experienced such terrible customer service before in my life. The salesmen are forceful, r I have owned over 30 vehicles in my lifetime and have never experienced such terrible customer service before in my life. The salesmen are forceful, rude, and manipulating. I went there with a number in my head of what I could afford and the sales "manager" tries selling me something far more expensive than my budget could accommodate. I told him I needed to talk it over with my wife and he informed me that in 12 years of marriage he has never discussed a car buying decision with HIS wife. I told him I really didn't care about his personal life. Do yourself a favor and visit Victor Resendiz at Norm Reeves Ford in Cerritos if you're looking to buy a Ford/Lincoln product. It's well worth the drive as the customer service is stellar, there's no haggling, and they are willing to negotiate with you unlike these crooks. Stay away from this place, buyer beware!! More