Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Grody Ford #1 Orange County Ford Dealer - Service Center
Buena Park, CA
118 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
118 Reviews of Ken Grody Ford #1 Orange County Ford Dealer - Service Center
Sort by
April 13, 2025
We leave our Maverick for maintenance and Raul was very help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver our car. Very good service and on time More
by Arturo
February 13, 2025
They took 5 hours to get my car ready even with an appointment. They did not order the right part for my car so I had to wait for them to go get it appointment. They did not order the right part for my car so I had to wait for them to go get it More
by juanaclaudia1970
Employees Worked With
Don't remember
December 30, 2024
Great experience! Always professional. New customer service option of having my car delivered to me after the service was awesome! Always professional. New customer service option of having my car delivered to me after the service was awesome! More
by Rci333
Employees Worked With
December 13, 2024
Ken Grody Ford has provide me OUTSTANDING SERVICE for many years, It is the primary reason I have been a loyal repeat customer and have purchased a number of Ford Edges. I have met Mr, Ken Grody who shar many years, It is the primary reason I have been a loyal repeat customer and have purchased a number of Ford Edges. I have met Mr, Ken Grody who shared with me the reason why he invested in expanding his service department. His customer service people are the best in the business. They are sincere about providing the best quality of service. More
by michaelj.barela
Employees Worked With
December 06, 2024
I have dealt with Ken Grody Ford for many years. I have always been impressed and satisfied with their service in all of their departments. Life is easier knowing that I can count on Ken Grody For I have always been impressed and satisfied with their service in all of their departments. Life is easier knowing that I can count on Ken Grody Ford. More
by jbo
December 03, 2024
I’m very please w/ the service I got from Kent Grody Ford , I been servicing my Expedition ever since I purchase it Brand New in 2004 has never been any other dealer service my car ever ,Thank u very much fo , I been servicing my Expedition ever since I purchase it Brand New in 2004 has never been any other dealer service my car ever ,Thank u very much for great dealer 🙏🏻 More
by diannaswilson
Employees Worked With
December 09, 2023
Tim Prete is the main reason I rated the dealership as a 5. He always conducts him self in a friendly and professional manner. When you take your vehicle in for service, I strongly recommend that you ask 5. He always conducts him self in a friendly and professional manner. When you take your vehicle in for service, I strongly recommend that you ask for Tim. He doesn't try to "over sell" and returns your vehicle when promised. More
by frank.braccio
Employees Worked With
