Ken Grody Ford #1 Orange County Ford Dealer

Nicholas Campuzano has always taken great care of us like we were family! Quick responses to all our questions. Sale experience is always flawless. Looking forward to our next F450 Purchase when our order we were family! Quick responses to all our questions. Sale experience is always flawless. Looking forward to our next F450 Purchase when our order arrives at the Dealer Ship! More

I really loved their professionalism and they really care about what the customer wants. Everyone was also really nice! about what the customer wants. Everyone was also really nice! More

Always an excellent customer service. Treat everyone with respect and always with a smile. Thanks Annette, and Tim. Treat everyone with respect and always with a smile. Thanks Annette, and Tim. More

Beautiful dealer, supper clean and all the staffs beyond services. Got my Ford escape home services. Got my Ford escape home More

Great place to shop. I bought a used 2019 Silverado. I was without a car and needed to go out of town and they were nice enough to have it delivered to me. Once delivered I bought a used 2019 Silverado. I was without a car and needed to go out of town and they were nice enough to have it delivered to me. Once delivered I did noticed a few small repairs that needed to be addressed. They were able to fix them all with the exception of the lower left fog light that they asked me to take to a Chevy Dealership to have repaired on my own, and didn’t fix it for me. Other than that it was overall good experience. More

Purchased a 2021 Ford Bronco First Edition from Ken Grody Ford in Buena Park. First interaction on the vehicle there were some miscommunication, however in the end the deal was completed and I got a great Br Ford in Buena Park. First interaction on the vehicle there were some miscommunication, however in the end the deal was completed and I got a great Bronco. I want to thank John Flores, Eddie Flores, Frankie Ibarra, and Kurt for all the help with this transaction. I will purchase more cars from them in the future. They honored the deal and made every effort to make the experience exceptional. All the way down to personally delivering the Bronco to my house. Thanks for everything! More

Tim always takes care of me, treats me like family. The entire service department is great! The entire service department is great! More

Fast friendly service, takes care of all your problems also good vehicle care advice and information. also good vehicle care advice and information. More

I contacted them online about a Bronco. I offered MSRP over email. They said they don't take offers unless it's in person. I understand that but could see where things were going. I went do I offered MSRP over email. They said they don't take offers unless it's in person. I understand that but could see where things were going. I went down and asked for the person I was speaking with. They said he would be right with me. Someone else who didn't introduce himself came up to me and asked if I would be looking at new or used cars. I explained who I was here to see and he said yeah I am going to show you the car for him. Ok, so he goes and looks for the keys. I go out to look at the Bronco and someone else comes up from the dealership who also doesn't introduce himself. Tells me there is a 15k markup on the Bronco and they bought it from another dealership. They aren't really going to move on the markup. So I walked away and left. I thought it was the guy I was there to see but I guess not based on the emails I got after I left. I had heard bad things about them from a friend who bought a truck there but thought I would give them a chance. Don't waste your time, these cars aren't rare. Jesus was nice to work with but everyone else needs to learn to introduce themselves. More

my family and I are been buying ours cars at the same dealer since 2009 dealer since 2009 More