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Ken Garff West Valley Ford

West Valley City, UT

2.7
390 Reviews

4091 West 3500 S

West Valley City, UT

84120

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Showing 390 reviews

October 04, 2011

When you walk on the lot you dont get "sharked" like at other dealerships. The staff want to make sure you get the car you want not the car they will make the most $$$ on. It was hassle free and More

by JaredDanielson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and Jason, Jason Volny, Jake Williams
October 03, 2011

Service Department is good. I believe there is always room for improvement, that is why there is not " great" ratings in all the catagories. I am just adding this so the review wil be long enough More

by Johug7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quicklane manager
Oct 17, 2011 -

Ken Garff West Valley Ford responded

Thank you for taking the time out to review your experience with us. I just noticed on your review that you would NOT recommend us. Are there any suggestions that you may have for us in order for us to improve? Thank you April Beus Customer Relations Manager Henry Day Ford (801)973-7030 abeus@henrydayford.com

October 03, 2011

Attentive and friendly sales person. Willing to be patient in showing us anything we migrated too. Helped us find the right car for our needs. We never looked anywhere else. Previously purchased an More

by Theo Brasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua & Michael, Michael Midgley, Josh Montez
October 02, 2011

I live in Las Vegas and came up to Salt Lake City to get a car from Roy G. because of his great communication and his drive to make me as happy as possible. He did everything I asked which is hard because More

by samatic57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy G.
September 30, 2011

I have enjoyed my relationship with Henry Day Ford. From sales (Roy Galbraith was great) to several service experiences. Routine service is especially efficient. I'll be back. More

by woodworkercjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
September 26, 2011

Everytime we have brought one of our vehiclesin for service of any type, we have always recieved great customer service from everyone. We havent had any problems with work that has been done, so we ha More

by amymurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember. it was a woman, Henri Schrecengost
September 22, 2011

Dave went the extra mile to find us the exact car that we wanted with all the features that we wanted. This is the second time we have worked with him, and will continue to do so in the future. More

by aamodtclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Killpack, Paul St Clair, Dave Killpack
September 21, 2011

My 2010 F150 3rd brake light was leaking water into my cab. They replaced the light. My Sync system still doesent work right. I will have to bring my truck in again to get it fixed right. The service was More

by 2010 F150 96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henri Schrecegost, Henri Schrecengost
September 20, 2011

Loved the friendliness of the employees in the Service Department. This visit was my first time bringing my car in for an oil change. They were quick. I was impressed. I will be taking my car back again. More

by eawalker00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
September 20, 2011

We were greeted by our salesman(Roy) within a minute of exiting our vehicle. Roy was very helpful, He then asked us what type of vehicle we were looking for and was able to start showing us several options More

by rcracerrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Galbraith
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