Ken Garff West Valley Ford

This is are secound purchase within a year Hak has helped us out on both deals he is very knowelgable and did not pressure us at all. We told him what we where looking for and he helped us out a great deal. us out on both deals he is very knowelgable and did not pressure us at all. We told him what we where looking for and he helped us out a great deal. He is very freindly with his customers. Michael also was very freindly and really knew his stuff on the financing he made it smooth sailing. And very fast. More

Great service and overall experience. Jason Williams (sales rep). Did an outstanding job helping me find my new vehicle and getting me all the information I needed in a timely manner. (sales rep). Did an outstanding job helping me find my new vehicle and getting me all the information I needed in a timely manner. More

i was called by jason to tell me about an automile i was i was called by jason to tell me about an automile i was looking for. when entering the dealership i was warmly greated. the price of the car i was l i was called by jason to tell me about an automile i was looking for. when entering the dealership i was warmly greated. the price of the car i was looking for was fair to me. they went over my trade in and offerd a very fair price. evry thing was laid out for me. every thing, every detail was explained. the deal was completed in a very timely way with no pressure or hype evrthing went very smoothly i would recomend henry day ford to any one looking to buy a vehicle my experience was very positive. More

Great people to work with. No pressure at all. It was my first purchase at Henry Day Ford, but i am planning to come back for another truck in near future. first purchase at Henry Day Ford, but i am planning to come back for another truck in near future. More

I have a hard time with pushy sales people and through my three week of deciding what will feel my needs most i walked from two other dealers and refused to return because of be told what i want , what will three week of deciding what will feel my needs most i walked from two other dealers and refused to return because of be told what i want , what will work for me by people who have known me for less then ten minutes then being told i need to by it now to get any type of deal. My buying experance at Henry Day Ford was alot difrent Feras as well as Martin Peterson (whome I had talked to the prior week ) let me tell them what i need and was looking for and they talked to me and showed me my options then stood by letting me make my decition without pushing me to do so faster then I was ready to . I like the apperance of the lot , service center , show room and waiting areas . I look forward to doing the rest of my perchasing through Feras or Martin at Henry Day !!!! More

I have worked mostly with Jake and Mark in the service department. They are both very upbeat and nice people. I've always felt very comfortable in this service department, they are informative and helpf department. They are both very upbeat and nice people. I've always felt very comfortable in this service department, they are informative and helpful. I will always come to Henry Day for my service because I trust the service that I get and it feels more friendly and personal here than other service centers that I have visited. More

The quick lane manager did advise that the brakes were ok,but the back needed to be replaced in the near future. He said it would be 170.00 for replacement. I had talked to the appointment person the da ok,but the back needed to be replaced in the near future. He said it would be 170.00 for replacement. I had talked to the appointment person the day before and she said it would be $100 for pads and if we needed them resurfaced it would be 170.00. I wish he would have told me both options and let me make my decision. I asked him about both choices and then he told me both options. I felt like that was my only option and if I would have talked to the previous girl, I wouldn't have known. More

Hak is very knowledgable about anything we discussed. Very personable and helpful. The entire staff which i had the oppurtunity to meet and work with seemed to have a sense of realism (if thats a word). Very personable and helpful. The entire staff which i had the oppurtunity to meet and work with seemed to have a sense of realism (if thats a word). More

My salesman, Feras is EXCELLENT.I really enjoyed having him to help me pick my car. He checked out ever inch of each car before I even test drove it. He got me a great deal on my new ford fusion. He was pa him to help me pick my car. He checked out ever inch of each car before I even test drove it. He got me a great deal on my new ford fusion. He was patient and very nice. The dealership as a whole I like, but am not totally impressed with. It took 1 month and 5 scheduled appointments for them to finally fix the sun visor in my car. They seem very disorganized and not completely honest. I am still having some problems with my car and scheduling appointments to figure it out. Feras is the only reason I bought a car from Henry Day Ford and the only reason I am continuing to go back to get the things I need there. More

3 days before Christmas and I decide to go test drive the ford focus(never thought I would ever buy a ford) Titanium and Jake is there to help me.He was just fabulous! Listened to all the worries that I had, ford focus(never thought I would ever buy a ford) Titanium and Jake is there to help me.He was just fabulous! Listened to all the worries that I had, was honest and NO pressure. I had a blast and loved it! He was so determined to find the car I wanted, he even drove down to another state 2 days before Christmas to deliver it to me Christmas eve! It's been a fabulous experience! Thanks More