Ken Garff West Valley Ford

Everything has been extremely professional. Our every need was taken care of quickly. Customer service excels from sales to service. We continue to bring our cars for regular maintenance, even though t need was taken care of quickly. Customer service excels from sales to service. We continue to bring our cars for regular maintenance, even though there is a dealer 2 miles from our home. We prefer driving 30 miles to Henry Day Ford based on the way we have been treated. More

having bought seven or eight new cars in my lifetime, I have never associated with a more professional team of dealer representatives than I found at Henry Day Ford. Darrell Frank was honest and gave me mo have never associated with a more professional team of dealer representatives than I found at Henry Day Ford. Darrell Frank was honest and gave me money-saving suggestions on how to more efficiently make my customized F-150 purchase. I was also impressed with the complete available service department and parts department. I will recommend Henry Day Ford to any of my friends who might be interested in purchasing a new automobile. More

We had made a few visits to Henry Day Ford previously, prior to us buying our new truck just to look around the lot. During all of our visits the personnal that we talked to were very professional and no prior to us buying our new truck just to look around the lot. During all of our visits the personnal that we talked to were very professional and not pushy, which is one of the things that we liked, we don't like to be pushed into a sale. The day that we purchased our new truck, again the sales people were very professional and actually made it a pleasure to purchase our vehicle. Roy, Claudia, Paul and Bill went out of their way to make sure all of our questions were answered and when it came down to talking about price, we got an excellent deal, not only on our new vehicle but also on our trade in. We had talked to other dealers on the same vehicle that we bought and the other dealers weren't even close on the price and we were also surprised to find out that there were rebates on our new vehicle, which some of the other dealers were telling us there were no rebates. We had the Bed Liner and 5th wheel hitch installed and are very happy with the service department, again the personnel are very professional and took excellent care of our new vehicle. All of our furture vehicle purchases will be from Henry Day Ford. More

Martin contacted me on my internet inquiry. He was very helpful and easy to work with. The car I was interested in wasn't actually in inventory yet, but Martin contacted me once it did arrive. I hesitated helpful and easy to work with. The car I was interested in wasn't actually in inventory yet, but Martin contacted me once it did arrive. I hesitated on buying the car and he was still very polite and the following week, I decided to buy it. I went to the delership and the transaction process was pretty painless. More

Sales was friendly and open and answered all our questions without being pushy at all. They took too long overall especially with coming up with a value for our trade. They were fair and generous wi questions without being pushy at all. They took too long overall especially with coming up with a value for our trade. They were fair and generous with us when we had to come back to get the car detailed, and the install of the aftermarket DVD was flawless. Financing was effective, but a little mysterious still. Overall it was far better than we have ever experienced with a big dealer. More

Jake was great in helping me find a car that i could afford and he was very friednly and ansered all my questions. when i came back for my appointment with Michael to sign papers i had to wait for 1 hr afford and he was very friednly and ansered all my questions. when i came back for my appointment with Michael to sign papers i had to wait for 1 hr past my appointment time. Not his fault i understand other appointments can run over. I love Henry day ford and plan on to keep coming back. More

I flew up from TX to purchase a pristine example of an older Powerstroke that showed up on their lot from trade-in. Overall the experience was great. Roy was extremely helpful and prompt to answer my deta older Powerstroke that showed up on their lot from trade-in. Overall the experience was great. Roy was extremely helpful and prompt to answer my detailed questions over the phone and e-mail both before and after the sale. When I flew in, Feras was ready and waiting to take me to the dealership and process all of the paperwork with me as quickly as possible. Whenever they didn't have an answer they knew where to go to get it. I'm not a big fan of no-haggle pricing but I received a fair deal and I am happy with what I drove home with. No regrets. If I ever buy another vehicle from a dealership Henry Day will be the standard I hold the rest to. More

I bought a 2011 GT Mustang convertible from this dealer last year. This year I bought a 2012 Focus SE. I found the dealer to be fair and honest in both sales. They offered a good price up front, both of last year. This year I bought a 2012 Focus SE. I found the dealer to be fair and honest in both sales. They offered a good price up front, both of which were reasonable based on the research I had done on each cars. I would recommend Henry Day Ford to a friend or family member. More

We had a great experience at Henry Day Ford. I also had some service work done on another truck and the girl in the service was TERRIFIC!! some service work done on another truck and the girl in the service was TERRIFIC!! More

This was my first time at your dealership. The staff was This was my first time at your dealership. The staff was wonderful to work with, really friendly and up front. Randy Miller was the first sales ass This was my first time at your dealership. The staff was wonderful to work with, really friendly and up front. Randy Miller was the first sales associate that greeted us, and talked about the used truck we were looking at. He was informative, and happy to assist us, or leave us alone to our contemplations. We wanted to come in the next day and look at trade in, and financing for the truck and Randy came in on his day off to help us out. We showed up at the arranged 6:00pm to test drive the truck, and waited about an hour and a half for randy to get there because he was running late. Other sales associates were really kind in letting us test drive the truck while we waited for randy, which was nice and much appreciated. Randy was a little grumpy, when he first arrived that another sales associate had let us take the truck for a test drive, and un-reluctant to get us in for financing urging us to wait till the next day to get the truck because it was getting late. ( we started talking about this around 7:30-8:00PM by this time because we had waited so long for him to get there. I was happy that we were pretty reluctant to wait and ended up going into financing that evening anyways, and paul was wonderful to work with. He was friendly, reasonable and helped us along through the entire process explaining everything. Bryant helped with my old cars trade in, and was just as helpful and friendly. I plan on brining my truck in for maintenance at your location, and was very pleased with the services of the rest of the team(i think randy was just having a bad day). I plan on buying my next ford from Henry Day as well because of the upfront, and honest service i received. More