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Ken Garff West Valley Ford
West Valley City, UT
392 Reviews
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Showing 392 reviews
January 24, 2014
Our salesman was Friendly, straight forward, personable and me and my wife would recommend him for your next purchase. They don't work off commission so they aren't pushy. and me and my wife would recommend him for your next purchase. They don't work off commission so they aren't pushy. More
by kparks9
Employees Worked With
Dave , Dave Killpack
January 23, 2014
Dave Killpack was very patient and helpful. He was determined to help us find the vehicle that met our needs and our budget. He answered all our questions and helped feel very confident in our choice determined to help us find the vehicle that met our needs and our budget. He answered all our questions and helped feel very confident in our choice and the continuing support we could expect from the Henry Day Ford dealership. We would recommend Dave Killpack and Henry Day Ford dealership to all our friends and family considering the purchase of a car or truck. More
by DonBurrell
Employees Worked With
Dave Killpack
January 20, 2014
I like this place because the people are very friendly and helpful. I went to various dealer ships and doubted on what kind of car I wanted. But these guys were very supportive! It was also my first time and helpful. I went to various dealer ships and doubted on what kind of car I wanted. But these guys were very supportive! It was also my first time buying. More
by JenniferMx
Employees Worked With
Jake Beck, Hak Derviskadic
January 20, 2014
This the 2nd car I have purchased, and the 9th family purchase. I won't ever buy a car anywhere else. Honest, sincere friendly people and fantastic prices -- and their service department functions with purchase. I won't ever buy a car anywhere else. Honest, sincere friendly people and fantastic prices -- and their service department functions with the same high quality. They have earned my loyalty. More
by AggieTerr
Employees Worked With
Dave Killpack
January 15, 2014
This was by far the most positive, enjoyable buying experience we have ever had. We were looking to trade in our used car and purchase a 2013 with no miles or used car with very few miles as we were on experience we have ever had. We were looking to trade in our used car and purchase a 2013 with no miles or used car with very few miles as we were on a budget. Roy directed us to the perfect car which was exactly what we were looking for. He was very helpful and knew so much about the Ford line of cars. You will miss his excellence when he retires. The transition from coming in with our Infinity FX and leaving in our 2013 Ford Edge with 20K miles was a piece of cake. The financing went smoothly, the payment for the Infinity was fair, and the guys in the accessory department completely outfitted us. We are thrilled with our purchase and feel like we got the best information, pricing, and car that is out on the market that will fit our lifestyle. Thank you Henry Day Ford. You have a few fans and hopefully more as we will certainly pass along our experience to those folks we know who are looking for a trade in. More
by KristenRobinson
Employees Worked With
Bill Shields
January 09, 2014
Go anywhere but Henry Day Ford! We purchased a new 2013 F350 truck with service plan. We took it in for its 5000 mile service and were told the next day, that a ghost dropped the truck off the service lift F350 truck with service plan. We took it in for its 5000 mile service and were told the next day, that a ghost dropped the truck off the service lift in the middle of the night. Within a few days we were told that truck would be replaced due to the extensive damage. The truck was ordered, but after several days the GM said it would cost $1,500.00 to get us into the new truck and we agreed, but a couple of days after that, he called and told us must take the damaged/repaired truck back in a repaired state and they would except that damaged/repaired truck as a trade in on a new truck. In the end it would cost us $12,500.00 out of pocket to replace the old truck. We have tried to resolve this in a meeting with the GM and Owner. In that meeting, we were told that nothing would be in writing and we would have to trust them on the $12,500.00 quote, but the GM assured us he knew that a new truck was our intension before we ever dropped it off. Its now been over 3 months since they dropped it and we still don't have it repaired. Long story short...I think we are taking it in the shorts on this deal. The first time we met with the GM, he shook my hand and told me "You will be 100% happy when we're done" We will only be happy if you go somewhere else. More
by NOT100PERCENT
Employees Worked With
Bill Shields, Jake Williams, Ben Lutz
January 08, 2014
Excellent service at Henry Day Ford, no hassle shopping and friendly staff that get you what you want and not force product on you. I had a good experience. and friendly staff that get you what you want and not force product on you. I had a good experience. More
by Marvin13
Employees Worked With
Cody Nielsen
December 30, 2013
I was very impressed with Henry Day Ford. My salesman, Feras was very professional and treated me with respect. He explained every thing to me and made sure that I was comfortable with all of the things Feras was very professional and treated me with respect. He explained every thing to me and made sure that I was comfortable with all of the things in the car that I wasn't familiar with. I would highly recommend Henry Day Ford and especially Feras to any one looking for a new or used Vehicle. My experience was wonderful. More
by vroybal
December 21, 2013
Thanks Roy! You're AWESOME!! I highly recommend Henry Day Ford and will be referring people I know that are in need of a new car who want to have a great experience in buying one! Day Ford and will be referring people I know that are in need of a new car who want to have a great experience in buying one! More
by Dianea72
December 16, 2013
I bought a used Toyota Land Cruiser. I live in Seattle, WA and saw the vehicle on the web. I called Roy and he was great to work with throughout the process. I flew down to Salt Lake a few days after makin WA and saw the vehicle on the web. I called Roy and he was great to work with throughout the process. I flew down to Salt Lake a few days after making my deposit. Roy picked me up from the airport and took me to the dealership. My car was being detailed when I arrived and it was as Roy described over the phone - no surprises. In about an hour I drove out of the dealership and headed back to Seattle. A smooth transaction with no surprises and a great price. What more could I ask for? More
by hestad
