Ken Garff West Valley Ford
West Valley City, UT
Filter Reviews by Keyword
By Type
Showing 393 reviews
Tyson Makes This Place Great I recently bought an old F-150. It was leaking oil something terrible and I couldn't figure out what to do. So I went over to Henry Day Ford and Tyson I recently bought an old F-150. It was leaking oil something terrible and I couldn't figure out what to do. So I went over to Henry Day Ford and Tyson was there to greet me with helpful information and a friendly, positive environment. I am not one to take my vehicles to the dealer because of the cost, but I felt more assured to give my money to Henry Day Ford, all because of Tyson's hospitality and knowledge. Overall the experience was great for me and I feel I walked away knowing more about my truck! More
Wonderful Dealership! Bought my car from them three years ago. Their salespeople were great to work with, no pressure and no haggling over the price. Since then it has been Bought my car from them three years ago. Their salespeople were great to work with, no pressure and no haggling over the price. Since then it has been a pleasure working with their service dept., they are so helpful and friendly! More
Broken Promises and Horrible Communication Promised delivery of a new car from the factory within 8 weeks. It is now 9 weeks in and still don't have a build date. Communication was horrible. Tr Promised delivery of a new car from the factory within 8 weeks. It is now 9 weeks in and still don't have a build date. Communication was horrible. Trying to get a hold of the sales associate (Hak) and the sales manager (Bob) was an exercise in patients. Of the numerous times I tried to call every call was directed to voicemail and return calls took days to come. Try to call the General Manager (Jeff) same thing. When ordering the car I had to put down a deposit and was told if I put down cash I would get cash back. I don't know if they are trying to rub salt in the wounds but I now have to wait until next week to get a check from them. Worst experience EVER! More
my 1k tune up....worth every penny In a word..... OUTSTANDING....When the time comes for us to purchase a new car I know just where to go.... Henry Day Ford , West Valley In a word..... OUTSTANDING....When the time comes for us to purchase a new car I know just where to go.... Henry Day Ford , West Valley More
Great Staff - Tyson Kirth "Tyson Kirth" I had issues with my car during my visit to SLC last week and Tyson @ Henry Day Ford helped me from very beginning. Inspite of the L "Tyson Kirth" I had issues with my car during my visit to SLC last week and Tyson @ Henry Day Ford helped me from very beginning. Inspite of the Labor day weekend he helped me with formal procedures and diagnosis of the damage. He is definitely the go to guy @ Henry Day Ford. I left my car and had to go out of state and left my camera in the car. He also helped me to get the camera shipped to my place. I definitely recommend Henry Day Ford and you all should check out if in need. They have great staff and all very helpful. Way to go .. Thanks, RJ More
Tyson Kirth I had my truck break down near Henry day on Saturday and went into the service center and Tyson was right on it helping me in anyway possible I have h I had my truck break down near Henry day on Saturday and went into the service center and Tyson was right on it helping me in anyway possible I have had some bad experience there in the past but because of Tyson I will definitely take my vehicles back there for any and all work. More
Exceptionally Positive Automobile Purchase Experience! I went in to Henry Day Ford the evening of July 31, 2015; interested in a new Coyote 5.0. I was promptly greeted by the receptionist at the front desk I went in to Henry Day Ford the evening of July 31, 2015; interested in a new Coyote 5.0. I was promptly greeted by the receptionist at the front desk, and she called Hak Derviskadic (a sales consultant) for me, who arrived in a matter of seconds. Hak demonstrated exceptional customer service by answering all of my questions in an extremely respectful manner; and by this I mean an atmosphere of absolutely no pressure to buy. Hak was professional, yet kind and personable, and even stayed well over an hour past regular store hours continuing to answer all of my questions. We studied what options were the best deal purchasing, and ultimately found that the discount for being a college student would serve me best. Once again a kind no pressure attitude was maintained the whole time. Because of the late hour, I was not able to purchase the automobile that night, but Hak came and picked me up at my house the next morning so I could finish the purchasing process and pick up my new 2015 Ford Mustang. I have been to the Henry Day Ford Dealership many times in the past 9 years to buy motorcraft parts for my foxbodies, the facility is always clean and welcoming and this time was no different; definitely a nice place! I would recommend this dealership to anyone interested in purchasing a FoMoCo produced automobile. Furthermore I would advise any potential customer to speak with Hak when considering purchasing. Out of the several FoMoCo automobiles that I've owned this is my third Mustang, and by far the best buying experience, very, very positive! Thanks Hak, and Henry Day Ford! More
Purchased a 2015 Ford Taurus I worked with Joel Gutierrez in purchasing a used 2015 Ford Taurus, the experience was incredible. I buy cars for our company fleet and I've never ha I worked with Joel Gutierrez in purchasing a used 2015 Ford Taurus, the experience was incredible. I buy cars for our company fleet and I've never had an experience like this one, in comparison I give Henry Day Ford and Joel two thumbs up. Great people to deal with. More
DO NOT POST A PRICE IF YOU WILL NOT HONOR IT. Mike the sales person was great. There was a 2015 F150 Sport 4x4 in the lot with a sales price in the window of $31,000. Manager will not honor pri Mike the sales person was great. There was a 2015 F150 Sport 4x4 in the lot with a sales price in the window of $31,000. Manager will not honor price. More
Best car buying experience Worked with Steve Smith. Wanted a foreign used car or a Ford used car. Couldn't find one that really fit us for a few weeks. But Steve kept his eye ou Worked with Steve Smith. Wanted a foreign used car or a Ford used car. Couldn't find one that really fit us for a few weeks. But Steve kept his eye out for one and called us every now and then to let us know what he had. We went in on a weekend because we saw two Ford Fusions. We test drove one of them, the other one apparently had transmission problems. The one we test drove we ended up liking. It was a 2007. Steve said he had a 2010 Fusion that had come in recently. We thought it was out of our price range but we test drove it anyway. We absolutely loved it and wanted to see if we could get. Steve helped us find a payment that worked out and we ended up getting it. We were surprised that it worked out the way it did and we are very happy with the purchase. We did end up having a problem with the car 3 weeks after buying it. The check engine light came on and the car started to idle rough. We talked to Steve who had us come in and had his service department look at it. It was a bad fuel injector. They replaced it and didn't charge us a thing. They wanted us to be happy with the purchase and because the problem showed up relatively soon, they told us that they would cover the cost of the repair. It has been an awesome experience overall. We are recommending them to everyone we know. More