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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Overview Reviews (666)

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Name: Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
Address: 4175 W 3500 S, West Valley, UT, 84120, US
Telephone: (801) 980-3527
Rating: 4.2

4.2

666 Reviews

4175 W 3500 S, West Valley, Utah 84120

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Sales: (801) 980-3527

Service: (385) 337-2421

Parts: (385) 247-8978

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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview

Reviews

4.2

666 Reviews

Call Dealership (801) 980-3527

4175 W 3500 S

West Valley, UT

84120

Directions

4.2

666 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (666)

Contact Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Sales: (801) 980-3527

Service: (385) 337-2421

Parts: (385) 247-8978

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Showing 666 reviews

March 02, 2023

SERVICE VISIT

Antonio was amazing, outstanding, concerned & very helpful :) Everything was clean. Nice atmosphere Keep up it helpful :) Everything was clean. Nice atmosphere Keep up it More

by Lisazarogoza

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

ANTONIO GONZALEZ Jr. 5STAR?

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February 28, 2023

SALES VISIT - NEW

This is our fifth auto purchase from Ken Garff. We love the service enough to keep purchasing from you! We love the service enough to keep purchasing from you! More

by sandymorley49

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Elijio (sales), Mike (financing)

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February 17, 2023

SERVICE VISIT

This is my 2nd review of this place. First having bought a Fiat 500x and living in Ogden, UT this is the closest dealership for warranty repair. Really? You can't have some of your other First having bought a Fiat 500x and living in Ogden, UT this is the closest dealership for warranty repair. Really? You can't have some of your other dealerships do the service? That aside, we scheduled warranty service (PIA) and when we got there to have the service performed they said we'd have to come back because the part wasn't available. xxx. OK, we rescheduled and this time they said a Fiat technician wasn't available yoday and we'd have to come back. xxx. Well after further discussion and intervention by the manager he said that wouldn't be necessary so they commenced doing the service. Cudos to the manager but for chrissakes, where is uour anticipatory skills? Like, OK were going to fo this so what do we need? I guess it's time to sell and get something else if this is the rigaramole we'll encounter everytime. More

by james_rn

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Recommend Dealer

Yes

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Feb 21, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello James, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Chad Rigby, General Manager chadr@kengarff.com

February 11, 2023

SERVICE VISIT

Great service! ! The advisor was right there to greet me and the work was done quick. Antonio was very nice! ! The advisor was right there to greet me and the work was done quick. Antonio was very nice! More

by la_gardner

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Antonio Gonzalez

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February 11, 2023

SERVICE VISIT

Lucas provided me with exceptional service when i took my truck in for an oil change and other services. He actually saved me some money. I also found out that the quick lube franchise did not do the correct truck in for an oil change and other services. He actually saved me some money. I also found out that the quick lube franchise did not do the correct maintenance on my fuel filters and only was replacing on not both. I liked the video the service team did. Lucas is my service guy going forward. More

by Ute Man

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Lucas Lindsey

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January 23, 2023

SALES VISIT - NEW

They are very considerate of safety and their work. Very nice people to interact with. Very nice people to interact with. More

by hs.girl46

Recommend Dealer

Yes

Employees Worked With

Shari Christiansen , Sergio Gomez, Rani Jensen, Natalia Lafollette, Rhett Merryweather, Kelly Purdie, Dorian Sanchez, John Scott, Alex Allen, Justin Kennedy, Scott Thayne

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January 21, 2023

SERVICE VISIT

It was very excellent during my visit, mechanics did wonderful job l think they should get a good bonuses ÷extra money. wonderful job l think they should get a good bonuses ÷extra money. More

by Droppy

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

SonYA SMITH ADVISER

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January 15, 2023

SALES VISIT - NEW

I dealt with Austin. He really is awesome and made my experience exceptional. I’m beyond satisfied. He really is awesome and made my experience exceptional. I’m beyond satisfied. More

by MarcN

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Austin

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January 02, 2023

SALES VISIT - NEW

GREAT SERVICE AND AMAZING PEOPLE! MY FAVORITE PLACE TO SHOP FOR A CAR! GO THERE, SEE NINO! MY FAVORITE PLACE TO SHOP FOR A CAR! GO THERE, SEE NINO! More

by Jaspetersen

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Recommend Dealer

Yes

Employees Worked With

Alex Allen

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Jan 03, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 31, 2022

SERVICE VISIT

The dealership is a good dealership they let you know what needs to be done on your vehicle, and they gave me prices before hand what needs to be done on your vehicle, and they gave me prices before hand More

by Jgonzales9424

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Soyna

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Jan 03, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Thank you.

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

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