
Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
Filter Reviews by Keyword
By Type
Showing 666 reviews
We had the goal to buy a truck today, a ford f150. We decided to test drive all the trucks first that are in this class, which is why we ended up here test driving the Dodge Ram 1500. Our sales guy Beau, decided to test drive all the trucks first that are in this class, which is why we ended up here test driving the Dodge Ram 1500. Our sales guy Beau, was a very charismatic personality who we enjoyed during our test drive. We told him we were just on a fact finding mission and wanted to test drive all the trucks in this class, and he was knowledgeable and helpful. I actually quite liked the dodge ram, felt well built and solid, it quickly jumped ahead of a ford f150. But I wanted to test drive the other manufacturers before making a decision and Beau was not Pushy at all, told me to do my thing and call him back. He actually did find for us a model we wanted with honest pricing. Unfortunate we ended up buying a different manufacturer, but we liked Beau so much we called him to inform of our decision. He was very pleasant and I do see him selling alot of vehicles in the future. More
These 3 guys were great. Very friendly, knowledgeable and helpful. They bent over backwards to get us the deal we were looking for. We have used this dealership 3 times now and are sure to use it again. Than helpful. They bent over backwards to get us the deal we were looking for. We have used this dealership 3 times now and are sure to use it again. Thanks David Clements, Jeremy and Rhett! More
I love my new truck! It is perfect for work; economical & decent on gas. The service at Ken Garff was Phenomenal! Rani was, by far the best sales person I have ever worked with!! She is not "pus & decent on gas. The service at Ken Garff was Phenomenal! Rani was, by far the best sales person I have ever worked with!! She is not "pushy", but very knowledgeable and helpful. Plus she worked very hard to get me the best financing possible!! I would definitely recommend this dealership to anybody and don't forget to ask for Rani... you will be very pleased with the whole experience of buying a new vehicle! More
Initially contacted this dealer through the internet. They responded promptly and I set up an appointment. I was driving in from 200 miles away so getting preliminary info was important to me. When I a They responded promptly and I set up an appointment. I was driving in from 200 miles away so getting preliminary info was important to me. When I arrived a little early for the appointment, the salesman Dorian was there and the car I wanted to drive waiting out front. I had the opportunity to drive several models of the Jeep Grand Cherokee (good selection on the lot). The dealer worked very hard to find a car with the exact options and color I wanted. I settled on a car on the lot. Price negotiation was reasonable and they gave me a fair price on my trade-in. Closing the sale was pleasantly efficient. Very happy with the transaction and the new car. Aside from figuring out the myriad of options that US car manufacturers mix and match, car buying has improved immensely and I think Ken Garff is a good place to buy a car. More
I found the salesman to be very friendly and addressing my concerns in a forward and non-confrontational manner. They were very helpful in having me understand the whole process and made me feel like my qu my concerns in a forward and non-confrontational manner. They were very helpful in having me understand the whole process and made me feel like my questions were valued. More
First time walk in. Answered all questions, worked well with budget and wasn't pushy. Aside from waiting for paperwork and getting car ready, everything went extremely well. with budget and wasn't pushy. Aside from waiting for paperwork and getting car ready, everything went extremely well. More
This is our 3rd purchade from this dealership. We come back for a reason. Dave and Rusty were good but I felt like I wasn't being heard sometimes. Dave kept showing me used vehiles and I kept saying I don back for a reason. Dave and Rusty were good but I felt like I wasn't being heard sometimes. Dave kept showing me used vehiles and I kept saying I don't want used. I wanted very specific things and I was shown cars that did not meet my qualifications. Alot of walking in the hot sun. I asked several times about the colors the compass came in and I never got a straight answer. I really felt like I "settled" for what I purchased. Please don't get me wrong, both men were very courtious and polite and knew how to keep the customer comfortable, but I was there to buy a car and to get what I wanted not what the salesman wanted. We love the dealership and will be back in the future. I hope soon that I will fall in love with my new car. More
Rani made our car buying experience very comfortable. She was always available when we needed her, even on her days off. I will feel very comfortable contacting her in the future with any problems or concern was always available when we needed her, even on her days off. I will feel very comfortable contacting her in the future with any problems or concerns I have ! More
Both Dave and Jeremy were easy to talk to. They were easy to work with and had a great sense of humor. Though there was a casual atmosphere, both were professional and knowledgeable. I felt they liste easy to work with and had a great sense of humor. Though there was a casual atmosphere, both were professional and knowledgeable. I felt they listened to what our wants were, had a game plan before we got there and were ready to show us options. I appreciated the willingness to take time that was needed. I feel we were treated fairly and honestly. We also did not feel rushed. Jeremy came in on his day off which is an indicator of dedication not only to the company, but the customer as well. This was not the first time we purchased from Ken Garff and probably will not be the last. Thanks guys. More
Rich and Jeremy were so knowledgeable,patient , good with kids and gave amazing service .i will be back to buy future cars and bring my friends kids and gave amazing service .i will be back to buy future cars and bring my friends More