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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.2
666 Reviews

4175 W 3500 S

West Valley, UT

84120

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Showing 666 reviews

January 20, 2020

Don't buy a car or warranty from this place they don't even fix your cars they'll tell you there's nothing wrong More

by Claudia4901242
Recommend Dealer
No
Employees Worked With
Miguel
January 20, 2020

We had an appointment but customer service was not great when we first entered the office. Andreas Hardcastle was the one who helped us and he was great. More

by Oswaldofnorthumbria
Recommend Dealer
Yes
Employees Worked With
Andreas Hardcastle
January 18, 2020

Everyone at the dealership was very helpful and easy to work with, Joel even picked me up from the airport. I definitely got the best deal with Ken Garff. More

by Jdu
Recommend Dealer
Yes
Employees Worked With
Joel, Chris, . .
January 15, 2020

It's the first time I go there and I liked it. the service is good and all the people who work there are very friendly ... More

by Rafa
Recommend Dealer
Yes
Employees Worked With
Saraí Cagle
January 10, 2020

Terrible customer service. Made an appointment took my new car for a warranty service. They had the vehicle all day. Never called to update me or tell me when it was done. I called them at the end of the More

by Class221kk
Recommend Dealer
No
Employees Worked With
Brent
January 05, 2020

It was a great experience. I was able to get a same day appt. And service was done in a timely manner. The car even got washed. More

by Bcahoona70
Recommend Dealer
Yes
Employees Worked With
Didnt get her name
January 01, 2020

Amazing Service! Staff was very knowledgable and very friendly! Helped me with my vehicle selection. Would definately recommend. Would definately use again in the future! More

by Russ
Recommend Dealer
Yes
Employees Worked With
Natalia Lafollette, Alex Allen, Mathew Greeson
December 20, 2019

Kristi in the service center desk was Awesome Kristi was so much help. We went in with not much time and we live 4 hours away so we needed it done today. She helped us with recalls and explained e More

by Koliata96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi
December 19, 2019

Ken Garff West Valley Dodge has stepped up there game. Great customer service 👍, and has upgraded the waiting area. It's comparable to Ken Garff Mercedes downtown. Thank you Ken Garff for taking c More

by jj84118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fullerton
December 11, 2019

Absolute worst service ever!! No communication with advisor. I had to ALWAYS call and get the status. Very UNSATISFIED I feel I got the run around because it was a warranty issue. Frustrating More

by Not happy!!
Recommend Dealer
No
Employees Worked With
Kristi
Dec 11, 2019 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

We are sorry that the communication between us during your last experience with us was not what you were expecting. If you would, please email me at chadr@kengarff.com and we can discuss this further and whatever else you would like to address, thank you. – Chad Rigby, General Manager

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