
Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
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We had an appointment but customer service was not great when we first entered the office. Andreas Hardcastle was the one who helped us and he was great. when we first entered the office. Andreas Hardcastle was the one who helped us and he was great. More
Everyone at the dealership was very helpful and easy to work with, Joel even picked me up from the airport. I definitely got the best deal with Ken Garff. work with, Joel even picked me up from the airport. I definitely got the best deal with Ken Garff. More
Terrible customer service. Made an appointment took my new car for a warranty service. They had the vehicle all day. Never called to update me or tell me when it was done. I called them at the end of the new car for a warranty service. They had the vehicle all day. Never called to update me or tell me when it was done. I called them at the end of the day and was told it was ready. When I arrived it was not ready they had removed two interior parts and said they had to order them and they would be a couple of day. Went home very frustrated. Called two days later the parts were not in. Called 5 days later they said the paste were in but they were too busy to replace them. Had me schedule a new appointment for the following week. I initiated every phone call they never updated me once. Now they will have my car for two full days. The parts they ordered leave the interior lights on inside the Jeep running the battery out. They have terrible customer service. Do t use them. More
Amazing Service! Staff was very knowledgable and very friendly! Helped me with my vehicle selection. Would definately recommend. Would definately use again in the future! friendly! Helped me with my vehicle selection. Would definately recommend. Would definately use again in the future! More
Kristi in the service center desk was Awesome Kristi was so much help. We went in with not much time and we live 4 hours away so we needed it done today. She helped us with recalls and explained e Kristi was so much help. We went in with not much time and we live 4 hours away so we needed it done today. She helped us with recalls and explained everything and was really nice about it all. I highly recommend this service place. And I will be coming back! More
Ken Garff West Valley Dodge has stepped up there game. Great customer service 👍, and has upgraded the waiting area. It's comparable to Ken Garff Mercedes downtown. Thank you Ken Garff for taking c Great customer service 👍, and has upgraded the waiting area. It's comparable to Ken Garff Mercedes downtown. Thank you Ken Garff for taking care of your customers. Great Job 👍👍👍 More
Absolute worst service ever!! No communication with advisor. I had to ALWAYS call and get the status. Very UNSATISFIED I feel I got the run around because it was a warranty issue. Frustrating advisor. I had to ALWAYS call and get the status. Very UNSATISFIED I feel I got the run around because it was a warranty issue. Frustrating More