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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.2
666 Reviews

4175 W 3500 S

West Valley, UT

84120

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Showing 666 reviews

May 27, 2020

Very challenging experience at this dealership. I could list 10 things that made it challenging but bottom line- poor attention to detail and follow through. I purchased and still waiting for follow ups on More

by m.neddy.smith
Recommend Dealer
No
Employees Worked With
Chris
May 29, 2020 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

We as a dealership would like to apologize that we could not provide you with an overall satisfactory experience with us. We do our best everyday in order to give our customers high quality service and care when they come to visit. If you would like to talk with me further about this matter, you are welcome to email me at chadr@kengarff.com and I will do what I can in order to help you out, thank you. - Chad Rigby, General Manager

May 26, 2020

Karl Hoffman and Jordan rigby were really awesome to work with they were willing to work overtime to get us into our new Jeep Wrangler unlimited sport Willy. I am really happy with our new Jeep. I give both More

by Miranda5adriana
Recommend Dealer
Yes
Employees Worked With
Karl Hoffman,Jordan rigby
May 23, 2020

Steven made buying my new 2500 an easy pleasant experience. Jason took the time to test drive several different models with me and rather than trying to sell me on something quick that I didn’t More

by Ryan.lawrence
Recommend Dealer
Yes
Employees Worked With
Steven , Jason , . .
May 20, 2020

It was easy to set up an appointment online. The car was done quickly and the staff were friendly. Thanks to everyone I worked with. Everything was really great! More

by rammstien18
Recommend Dealer
Yes
Employees Worked With
Sergio Gomez, Rani Jensen, Natalia Lafollette, Alex Allen, Jimmy Zeimet, Mathew Greeson, . .
May 08, 2020

I brought my daughters car in for service. Jimmy was very helpful and courteous through the whole process. It turns out the car had more issues than we had planned for so we are looking to trade it in. We wi More

by Speedyz3
Recommend Dealer
Yes
Employees Worked With
Alex Allen, Jimmy Zeimet
May 08, 2020

We asked them to check the engine air filter. When we questioned them at pickup we were told that the service tech is very good and would have said if air filter needed changing. We checked it when we go More

by C Kohler
Recommend Dealer
No
Employees Worked With
Sonia
May 19, 2020 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

We are sorry that your recent service experience with us here, did not go as you had expected it to. If you would like, I would be happy to discuss this matter with you further as well as see what I can do for you in order to help better your time here. You can reach me via email at chadr@kengarff.com, thank you. - Chad Rigby, General Manager

May 07, 2020

Actually it was more pleasant than other times, got in & out in a timely manner. Tony the (advisor) was friendly & informative about my next oil change..... More

by Teresinaromero54
Recommend Dealer
Yes
Employees Worked With
Tony
May 06, 2020

Katie was great to work with and she always kept me informed of the status of the repair on my vehicle. I will definitely recommend her and the dealership. More

by dart
Recommend Dealer
Yes
Employees Worked With
Katy
May 06, 2020

Oil Change and Tire Rotation This was my first service since I bought this vehicle in October. I took my car down this afternoon and was dealing with Sonya Smith and she handled m More

by onionski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonya Smith
May 06, 2020

Scheduling Service On Line/Social Distancing I received an email from Chad Crane about scheduling service and made the call. Tried twice and both times was put on hold and eventually got a ring More

by A little Broke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas in Service and Austin the mechanic
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