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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview
Reviews
4.2
666 Reviews
Call Dealership (801) 980-3527

4175 W 3500 S

West Valley, UT

84120

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Showing 666 reviews

May 31, 2023

Luke has always taken great care of our service truck fleet. He gained my loyalty to bring my brand new wrnagler in for service last minute he got us in right away and took care of everything we needed. More

by @Unfound_path
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lindsay
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May 26, 2023

Quoted 6000. 00 for wiring repair of the connector under dash. Would not give me a break down of quote. Or why so much. More

by Bmprjack
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Zeimet
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May 30, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Chad Rigby, General Manager chadr@kengarff.com

May 18, 2023

Sonya was awesome. She was professional every step of the way. She made sure my repair went seamlessly and even provided me a lift to pick up my car. I was so impressed More

by LaVina.Hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya
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May 18, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for your review! It is wonderful to hear that Sonya provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

May 04, 2023

Always well taken care of, Lucas is great at his job and helpful to find solutions and understand what is needed on your vehicle More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas, Kelly Purdie, Jimmy Zeimet
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May 02, 2023

Great people there to work with. Work done was professional .pleased with everything they did More

by User-6b5bdffedc
Recommend Dealer
Yes
Employees Worked With
Rebecca, service department
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April 27, 2023

Deal went as smoothly as the last vehicle I purchased there about 10 years ago. More

by shylion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rani Jensen, Natalia Lafollette, Alex Allen
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April 23, 2023

Dealing with Ken Garff West Valley Ram was great. The salesman, Chris Galileo was very accommodating and pleasant to work with. He went above and beyond to make this a great experience for this pu More

by User-6b5bdffedc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Galileo
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April 18, 2023

I live far away and was worried about getting a repair done prior to my long drive home and the service department was able to get me in and get me on my way home safely. My service advisor Ally was great More

by cassieg.
Recommend Dealer
Yes
Employees Worked With
ALLY,
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April 16, 2023

The best service ever! Great customer service and quick service. The staff are amazing and so professional! More

by Belenvargas0114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick G
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April 14, 2023

Everyone was very friendly and well informed - they offered options without high pressure and listened to my concerns and explained everything well - sales and finance were great More

by dwightmuse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Galio, Rhett Merryweather
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