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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.2
666 Reviews

4175 W 3500 S

West Valley, UT

84120

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Showing 666 reviews

September 29, 2020

WARNING AVOID THIS DEALER. this dealer not only tried to rip me off in the sale. There service is beyond ridiculous. I go there for repairs and service. With the bays all empty. I am the only customer there More

by Steveshepparddrywall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Antonio
September 22, 2020

Worst experience ever had with a dealership. Felt rushed and shut up/down. Salesmen were pushy and short. Wasn't treated like a customer should. More

by RamFam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Poels
September 19, 2020

I took my car in for my free service on my car oil change and my car was covered with grease stains in every section of my car mind you my car is white and inside the driver's side door and panel very very u More

by Prettywoman110569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service oil change
September 12, 2020

Steven, and Stockton were outstanding! Traded in a lease, the process was seamless. I would never buy a vehicle anywhere else. Thanks, team. Go Utes! More

by Ryan Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Poels, Stockton
September 10, 2020

We are always taken care of at Ken Garff West Valley Dodge. We don’t have to visit too often though, because my Chrysler 300 that I purchased from them in 2012 is a wonderful car. She is silver and he More

by dseeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
September 05, 2020

The people at this dealership are very down to earth and knowledgeable. I feel grateful to have found them! They always go out of their way for the customer. More

by JP5420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
September 01, 2020

Every time we take our truck to this service center they mess something up. They don’t seem to communicate well between departments and personnel. Will not be going here again. More

by slstay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer Not to Call Anyone Out
August 20, 2020

Worst customer service ever!!! They should have some internal training on superior customer service techniques. The employees act like they have more important things to do than assist customers. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Zeimet
August 01, 2020

I ended up not purchasing the vehicle. Paperwork was not ready as I requested after a 45 min wait. Additionally the car was never cleaned nor was it ready to go. Do not work with Dan Ryley. More

by Rrussell74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Riley
Aug 06, 2020 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hi there - Thank you for the review. I am sorry that the paperwork was not ready and that you had to wait. We appreciate your business and hope you will come back to our store in the future. If there is anything I can do to make your experience better please let me know. You can reach me at chadr@kengarff.com. Thank you! Chad Rigby General Manager

July 31, 2020

My service agent (Lucas) is awesome knows me by my first name and knows my needs as a disabled person. He gets me in and out as soon as possible. Great work!! More

by LaNay Valencia
Recommend Dealer
Yes
Employees Worked With
Lucas in service
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