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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
666 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 666 reviews
April 21, 2021
I love this dealership in general. I habe had excellent service on all my visits but this one. The dealer is great. The service advisor this time was not service on all my visits but this one. The dealer is great. The service advisor this time was not More
by Clbulloch
Employees Worked With
Antonio
April 14, 2021
Have you seen their billboards? THEY WILL LEAVE YOU HANGING after spending $65K plus. By far the worst experience ever. TERRIBLE HORRIBLE. 8K miles on truck and we are already having issues. Take t HANGING after spending $65K plus. By far the worst experience ever. TERRIBLE HORRIBLE. 8K miles on truck and we are already having issues. Take their commission and throw you to the wolves. More
by Sandy
Employees Worked With
Multiple Employees
April 04, 2021
Brandon was really friendly and let me test drive different cars to decide. His co worker helped him find me an even better deal with a new Jeep! Little Dave helped me get all the apps and tools set different cars to decide. His co worker helped him find me an even better deal with a new Jeep! Little Dave helped me get all the apps and tools set up for the technology of the Jeep. Jaguar popped in and made sure everything was going smoothly. More
by 2020donnam
Employees Worked With
Little Dave, Brandon, Jagar
March 29, 2021
The service here was great they was easy to set an appointment and got me right in and then did the service fast and service advisor kinsley booker was very friendly appointment and got me right in and then did the service fast and service advisor kinsley booker was very friendly More
by trishamortensen
Employees Worked With
Kinsley booker
March 26, 2021
Great experience, great people! Price was clear and fair, no messing around. Closing was fast and even kinda fun - no sweating it out in some closing booth. Kerry and his crew did a top notch job for us. no messing around. Closing was fast and even kinda fun - no sweating it out in some closing booth. Kerry and his crew did a top notch job for us. More
by Bobgreene1957
Employees Worked With
Rhett Merryweather, Kerry Walker
March 24, 2021
Sonja and Kurina were friendly and listened well to the issues I was having. Every thing was serviced perfectly. It was a great experience. Thank you! issues I was having. Every thing was serviced perfectly. It was a great experience. Thank you! More
by Jewel
Employees Worked With
Kurina Husted and Sonja
March 11, 2021
Great experience buying my Jeep Gladiator with Ken Garff, Adi Juric and the rest of the staff provided a great service. Highly recommend. Keep it up guys! Adi Juric and the rest of the staff provided a great service. Highly recommend. Keep it up guys! More
by Assis Antunes
Employees Worked With
Adi Juric
March 09, 2021
I’m so glad you asked me for a review because first of all you got my name wrong. And then when I called over there you said you didn’t even have my truck. Which it was there on the side in the back. In o all you got my name wrong. And then when I called over there you said you didn’t even have my truck. Which it was there on the side in the back. In other words you suck🤮 More
by lorryrae
Employees Worked With
Service , Sergio Gomez, Rani Jensen, Natalia Lafollette, Rhett Merryweather, Kelly Purdie, Alex Allen, Justin Kennedy, Mathew Greeson, . .
March 01, 2021
Overall, I’m not happy with my experience with Ken Garff as a whole. I recently purchased a used Vehicle from one of their locations and was told that it had passed a 150-point inspection. I left feeling co as a whole. I recently purchased a used Vehicle from one of their locations and was told that it had passed a 150-point inspection. I left feeling confident in my purchase, only to find myself turning around and having to pay $1500+ to have the car serviced for issued that had “passed” the multi-point inspection. Not only that, but the car had spent more time in the Shop than it did in my driveway, and by the time everything was the repairs were complete I had a coupon that would have helped offset some of the repair cost, but since I didn’t provide “before they finished the service” it was denied. In no way do I feel like Ken Garff was looking out for me beyond just trying to make another sale. This has been a terrible car-buying experience, especially for a first-time buyer. More
by Cerjr6
Employees Worked With
Sonya Smith
