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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.3
665 Reviews

4175 W 3500 S

West Valley, UT

84120

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Showing 665 reviews

July 04, 2023

It was an amazing time. I felt like I was with family. Everyoneqas very helpful. More

by Udinkpaul
Recommend Dealer
Yes
Employees Worked With
Nick Gonzales and Nathaniel Hendrix, Rhett Merryweather
June 30, 2023

Service was good and the person (Ana) that helped me was great! Very informitive. Thanks. More

by calligbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
June 24, 2023

The shop was very busy when I arrived, but I was met with friendly, professional service. They took the time to help without acting rushed, regardless of how many people were waiting. That’s the way it shoul More

by Earlsmith1978
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sonya Smith
June 24, 2023

Went in to look at jeeps the salesman and manager went above and beyond to find exactly what we’re looking for definitely the best experience I have ever received from a car lot. I’ll tell all friends and More

by browningbuckmark
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel marten and Adi
June 17, 2023

I am very satisfied with the service given by Advisor Ashley Cantwell. She is the best so far I have visited this garage. Kept me posted with the status and detail. Even offered me a free car wash. 👍👍� More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashly Cantwell
Jun 21, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review, Gil! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 15, 2023

Horrible customer service. There is communication from the service department. The Service department sucks bad. More

by Perrysophie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can’t remember her bane
Jun 21, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Chad Rigby, General Manager chadr@kengarff.com

June 01, 2023

Your service department installed a new TIPM in my 2006 Ram. I noticed that the airbag light stayed on and would not turn off. They said to bring in the next day, and they might have to charge me a diagnos More

by powersclan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shari service advisor
Jun 02, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Chad Rigby, General Manager chadr@kengarff.com

June 01, 2023

Sheri was excellent to work with during my maintenance visit at Ken Garff West Valley Dodge. I couldn’t ask for any friendlier group of people. The tech that worked on my truck did an excellent job. Be su More

by setpup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheri Andersen
May 31, 2023

The service needed for my 2022 Dodge RAM 1500 was completed to my expectations and satisfaction More

by Alan Acker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya, 5 stars
May 31, 2023

Luke has always taken great care of our service truck fleet. He gained my loyalty to bring my brand new wrnagler in for service last minute he got us in right away and took care of everything we needed. More

by @Unfound_path
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lindsay
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