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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Overview Reviews (666)

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Name: Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
Address: 4175 W 3500 S, West Valley, UT, 84120, US
Telephone: (801) 980-3527
Rating: 4.2

4.2

666 Reviews

4175 W 3500 S, West Valley, Utah 84120

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Sales: (801) 980-3527

Service: (385) 337-2421

Parts: (385) 247-8978

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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

Overview

Reviews

4.2

666 Reviews

Call Dealership (801) 980-3527

4175 W 3500 S

West Valley, UT

84120

Directions

4.2

666 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (666)

Contact Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

Sales: (801) 980-3527

Service: (385) 337-2421

Parts: (385) 247-8978

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Showing 666 reviews

July 15, 2023

SALES VISIT - NEW

Great place to look for a vehicle. David treated us so well and professional we couldn't be happier. David treated us so well and professional we couldn't be happier. More

by Joe Utah

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Ashley

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July 04, 2023

SALES VISIT - USED

It was an amazing time. I felt like I was with family. Everyoneqas very helpful. I felt like I was with family. Everyoneqas very helpful. More

by Udinkpaul

Recommend Dealer

Yes

Employees Worked With

Nick Gonzales and Nathaniel Hendrix, Rhett Merryweather

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June 30, 2023

SERVICE VISIT

Service was good and the person (Ana) that helped me was great! Very informitive. Thanks. great! Very informitive. Thanks. More

by calligbrown

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Ana

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June 24, 2023

SALES VISIT - USED

Went in to look at jeeps the salesman and manager went above and beyond to find exactly what we’re looking for definitely the best experience I have ever received from a car lot. I’ll tell all friends and above and beyond to find exactly what we’re looking for definitely the best experience I have ever received from a car lot. I’ll tell all friends and family to shop here. More

by browningbuckmark

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Daniel marten and Adi

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June 24, 2023

SERVICE VISIT

The shop was very busy when I arrived, but I was met with friendly, professional service. They took the time to help without acting rushed, regardless of how many people were waiting. That’s the way it shoul friendly, professional service. They took the time to help without acting rushed, regardless of how many people were waiting. That’s the way it should be, and is what helps keep customers from going elsewhere. More

by Earlsmith1978

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Sonya Smith

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June 17, 2023

SERVICE VISIT

I am very satisfied with the service given by Advisor Ashley Cantwell. She is the best so far I have visited this garage. Kept me posted with the status and detail. Even offered me a free car wash. 👍👍� Ashley Cantwell. She is the best so far I have visited this garage. Kept me posted with the status and detail. Even offered me a free car wash. 👍👍👍 More

by Gil

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Ashly Cantwell

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Jun 21, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for the review, Gil! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 15, 2023

SERVICE VISIT

Horrible customer service. There is communication from the service department. The Service department sucks bad. There is communication from the service department. The Service department sucks bad. More

by Perrysophie

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Workmanship

Service Time

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Recommend Dealer

Employees Worked With

I can’t remember her bane

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Jun 21, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Chad Rigby, General Manager chadr@kengarff.com

June 01, 2023

SERVICE VISIT

Your service department installed a new TIPM in my 2006 Ram. I noticed that the airbag light stayed on and would not turn off. They said to bring in the next day, and they might have to charge me a diagnos Ram. I noticed that the airbag light stayed on and would not turn off. They said to bring in the next day, and they might have to charge me a diagnostic fee. I was out of town and not able to bring it in. I figured it out! The fuse #20 & 21 was not plugged in all the way in the new TIPM that was installed. I would have thought that your technician should have caught this when it was started after the repair. I believe Ken Garff owes me a diagnostic charge. Not Happy!! More

by powersclan12

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Recommend Dealer

Employees Worked With

Shari service advisor

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Jun 02, 2023 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Thanks. Chad Rigby, General Manager chadr@kengarff.com

June 01, 2023

SERVICE VISIT

Sheri was excellent to work with during my maintenance visit at Ken Garff West Valley Dodge. I couldn’t ask for any friendlier group of people. The tech that worked on my truck did an excellent job. Be su visit at Ken Garff West Valley Dodge. I couldn’t ask for any friendlier group of people. The tech that worked on my truck did an excellent job. Be sure to let him know that I thanked him. More

by setpup

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Sheri Andersen

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May 31, 2023

SERVICE VISIT

The service needed for my 2022 Dodge RAM 1500 was completed to my expectations and satisfaction completed to my expectations and satisfaction More

by Alan Acker

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Sonya, 5 stars

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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

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