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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT
West Valley, UT
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Jimmy Zeimit was great to work with. He made sure all my requests were satisfied and had my service completed before my official appointment because I dropped my Jeep off before the appointment time. He has requests were satisfied and had my service completed before my official appointment because I dropped my Jeep off before the appointment time. He has a great "can do" attitude! Look forward to working with him in the future!!! More
Because I am 100 Years old and a long term customer Jimmy is always concerned with my needs and promptly determines what is needed and makes sure I am comfortable while waiting for service to be done. in t is always concerned with my needs and promptly determines what is needed and makes sure I am comfortable while waiting for service to be done. in todays service it required a full days time and Jimmy kept me up to date on delays etc (needed parts). Whenever I need service at WVC Jimmy is my contact. More
xxxx NO, NEVER AGAIN. Took one of my fleet van in and had it inspected. Figured it would have been covered by the warranty but wasn't because the van was modified to hold a wheelchair so had to pay $100 had it inspected. Figured it would have been covered by the warranty but wasn't because the van was modified to hold a wheelchair so had to pay $100.00 evaluation fee. As I was trying to explain that the service writer should have known right in the beginning that it wasn't covered a supervisor I guess came over and said... "I'll just VIN out your van and cancel the rest of your warranty." If that wasn't enough the service writer brought the van out and was a total xxxxx to me. NEVER AGAIN TO ANY KEN GARFF DEALERSHIPS & I have a fleet of vans. Oh and on top of all that, they kept my van for 4 days..... More
Every time I take my vehicle here for service, “There’s nothing you can do”. It seems to always be a ‘No’ answer even if I have a letter for a recall for something on my vehicle. nothing you can do”. It seems to always be a ‘No’ answer even if I have a letter for a recall for something on my vehicle. More