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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.2
665 Reviews

4175 W 3500 S

West Valley, UT

84120

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Showing 665 reviews

October 10, 2021

Jimmy Zeimit was great to work with. He made sure all my requests were satisfied and had my service completed before my official appointment because I dropped my Jeep off before the appointment time. He has More

by mesgold9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
October 09, 2021

Great customer service, met me with a smile & helpful. Kept me informed Of any changes More

by Nuss0069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Bustamante
October 08, 2021

Because I am 100 Years old and a long term customer Jimmy is always concerned with my needs and promptly determines what is needed and makes sure I am comfortable while waiting for service to be done. in t More

by jneichers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
October 07, 2021

Quick timely service on oil change, tire rotation, and computer fix. In and in under a half hour More

by Irvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Char
October 04, 2021

xxxx NO, NEVER AGAIN. Took one of my fleet van in and had it inspected. Figured it would have been covered by the warranty but wasn't because the van was modified to hold a wheelchair so had to pay $100 More

by NOPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember their names & don't care
Oct 04, 2021 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello, Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager Chad Rigby chadr@kengarff.com

October 02, 2021

Great customer service very helpful as always willing to help with any questions very fast More

by mariomagana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
September 28, 2021

Customer service is horrible. Thought it was one isolated incident but has been every time. Will not be returning. More

by Jazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexandra
Sep 28, 2021 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Chad Rigby chadr@kengarff.com

September 24, 2021

This dealership is awesome. Dave Trans always takes care of us. Great place to work with and deal. More

by McQueen R/J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Trans; Ulises; Rhett
September 24, 2021

Oil service was bad liking oil didn’t clean good the old oil so not a good service More

by Angelyepez22.ac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Allen
Sep 27, 2021 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Chad Rigby chadr@kengarff.com

September 21, 2021

Every time I take my vehicle here for service, “There’s nothing you can do”. It seems to always be a ‘No’ answer even if I have a letter for a recall for something on my vehicle. More

by Soccerchick13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Staff I have worked with.
Sep 22, 2021 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Hello, Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Chad Rigby chadr@kengarff.com

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