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Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT

West Valley, UT

4.2
665 Reviews

4175 W 3500 S

West Valley, UT

84120

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Showing 665 reviews

February 10, 2022

Ken garff west valley has very Poor customer service, extremely poor communication, ended up taking vehicle to different dealership More

by Andy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lucas
Feb 17, 2022 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Chad Rigby chadr@kengarff.com

February 08, 2022

Love my truck hate the dealership. Had to get my window fixed, on a factory error wouldn't give me a rental car took 6 days for them to get back to me. And they charged me for labor on a mistake in design. More

by joeymbradfield
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane
Feb 17, 2022 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Chad Rigby chadr@kengarff.com

February 07, 2022

Had my Jeep 2020 Cherokee/Latitude Plus 4WD serviced and troubleshooted a couple items (missing antenna, cabin fan system and realignment that was identified). Tires where rotated! Met Jimmy Zeimet at 7:00a More

by mikesweeneygold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
February 04, 2022

David made the process very simple and smooth very upfront no games We definitely deal here again More

by Mcmmary17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Allen
Feb 04, 2022 -

Mcmmary17 responded

Thank you

February 01, 2022

The service I received was exceptional. The service representative was the best. Vehicle would not start over the weekend, sent me a tow to the dealer, worked on it Monday, found a small problem , fix More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Zeimet
January 30, 2022

Awesome experience everything felt right soon as I parked and got out of my car was greeted by John and ended up with the truck of my dreams. Thank you john More

by Michael.rm87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scott
January 28, 2022

Got us in same day we called, Arturo was great to work with. Friendly and helpful. More

by Shannonlewis20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
January 25, 2022

I would not recommend lost keys, vehicle , tryed to up sell me stuff that my vehicle didn't need, smokes bad when it didn't smoke when I brought it in. More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Kennedy
Jan 31, 2022 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Chad Rigby chadr@kengarff.com

Jan 31, 2022 -

Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Chad Rigby chadr@kengarff.com

January 24, 2022

Jessica hurtado was very professional and helpful. The work was done in a timely manner and I am very pleased.Thank you very much,Jessica More

by Mikeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hurtado
January 17, 2022

Took my car in for warranty. Rebecca was so helpful and wonderful explaining everything to me and even washed my car More

by dorisellis55
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rebecca
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