Back

Ken Garff West Coast Toyota

Long Beach, CA

4.3
189 Reviews

3399 E Willow St

Long Beach, CA

90806

Directions

Filter Reviews by Keyword

By Type

Showing 189 reviews

December 06, 2019

Gary’s very courteous ,very patient to answer all our Questions, th is Toyota dealership has excellent service Gary’s very knowledgeable. & we love talking W: him More

by Meliza Dayrit
Recommend Dealer
Yes
Employees Worked With
Gary Leoncio , Francisco, Gary’s manager
November 26, 2019

Excellent service all the way around! Aldo listened to what was important to us and provided many different options before finding the vehicle that worked out perfectly. Angel was very helpful and pati More

by Juliebedard727juliebedard727
Recommend Dealer
Yes
Employees Worked With
Aldo and Angel
November 04, 2019

Too expensive and dealer wasnt clear on the total purchase price of the vehicle.. I am unhappy with the final total prize..it was a rip off More

by Nancy
Recommend Dealer
No
Employees Worked With
Linette.
Nov 04, 2019 -

Ken Garff West Coast Toyota responded

Hi Nancy, my most sincere apologies on this matter your feedback is very important to us and we value your concern. Please reach out to me as soon as you possibly can so I can address this matter, we thank you for the opportunity to do business with us and we value you as a customer for life. You can reach out to me on my direct line at (562) 733-5201 or you can email me at ralpc@westcoasttoyotalb.com

Nov 06, 2019 -

Ken Garff West Coast Toyota responded

Hi Nancy, my most sincere apologies on this matter your feedback is very important to us and we value your concern. Please reach out to me as soon as you possibly can so I can address this matter, we thank you for the opportunity to do business with us and we value you as a customer for life. You can reach out to me on my direct line at (562) 733-5201 or you can email me at ralphc@westcoasttoyotalb.com

November 01, 2019

Buying a car can always be a very stressful and hectic but Gary made this experience one to remember. He took care of us like family and made sure we were comfortable every step of the way. We will fors More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Leoncio
October 19, 2019

Excellent service West Coast Toyota gave me great service. Jason was a really good salesman, he got me what I wanted. Shawn the sales manager was also very good, he wor More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Shawn
October 16, 2019

Great experience The sales man was always with a smile and very helpful. Everyone very friendly.I will recommend my family and friends to go there. Nice environment fo More

by Regina Reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Baruah
October 11, 2019

Good experience They were pretty willing to negotiate, but it’s always best to know your information on the car you want to but. Good experience, and I’m happy with m More

by Aaron Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
October 07, 2019

I had no problems at all trying to get a new car..But I had no problems at all trying to get a new car.. But the waiting time is to long. Erick and angel are the best.. Espesialmente por que hablan esp More

by Ana y gabriel
Recommend Dealer
Yes
Employees Worked With
Erick and angel are the best
October 06, 2019

Best service in all of Southern California. It was an amazing process from the first step to the last. I was on a time crunch, and the sale went through quickly and the process was even quicker. Thank yo More

by Matthew Perez
Recommend Dealer
Yes
Employees Worked With
Megan White
September 17, 2019

Plan AHEAD!! Busy place, but great service! My salesman was Jason Nguyen, he is AWESOME!! Most salesman are schedule-based, so be prepared to wait. Plan ahead, and know what you want More

by Wokorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nguyen
...
5
...