Back

Ken Garff Volkswagen Orem

Orem, UT

not yet
rated
98 Reviews

115 E University Pkwy

Orem, UT

84058

Directions

By Type

Showing 98 reviews

April 30, 2015

Fantastic service and personal attention. Can't ask for better service. If you are in the market for a new car go see Clint. You will be in great hands. More

by Steveperry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
August 27, 2014

Horrible Service Department Absolutely HORRENDOUS service department. After buying a new Jetta from them and owning it for 2 months the trunk latch broke so I took it into custom More

by ottadad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane... pretty much whole service department
Aug 29, 2014 -

Ken Garff Volkswagen Orem responded

We apologize for your frustrating experience at our dealership. We want our customers to feel well taken care of and we hate knowing that you walked away feeling anything but satisfied. Please contact Shane Botelho, our Service Manager, at 801-714-2331.

June 05, 2014

sales Just purchased a vehicle from ken garff vw in orem. My salesman Clint Mcintich made this expierence easy & fun he was helpful and knowledgable. He & M More

by kathie91murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
clint mcintoch
May 24, 2014

Great Dealership We went to Ken Garff to check out the Passats but ended up buying a 2013 Touareg. Our salesperson was Jonathan Duerden. He was the one who just happ More

by carolselk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Duerden
April 18, 2014

good times had by all. i got the car that i wanted, not the car that i thought i was going to have to settle for. good experience. good times More

by quad87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
megan larson
April 01, 2014

New Jetta I walked on the Ken Garff new car lot and was looking around. I wanted a new VW Jetta, but didn't know how to go about getting one. Chase Cornett a More

by josephaott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Cornett
January 29, 2014

Typically I hate dealing with car dealers but I have to say the guys/gals at Ken Garff Volkswagen are excellent to work with. They are extremely professional. Though we bought an inexpensive used car, we w More

by 2010c63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Adams, Johnny Hansen, Sherry Kerbo
Jan 30, 2014 -

Ken Garff Volkswagen Orem responded

Never feel bad for asking questions, that's why we're here! We are just happy we were able to answer them for you and get you into the car you wanted. Please don't hesitate to contact us if you need anything else.

January 23, 2014

Went in to lease our 4th VW and worked with Cory. He was so professional and knowledgeable and made us feel welcome. I would highly recommend him. Great service and incredible follow-up. More

by queenbee001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Cook
Jan 23, 2014 -

Ken Garff Volkswagen Orem responded

We're so glad to hear that! We hope you enjoy your 4th VW as much as you have the others.

November 01, 2013

They damaged my car while servicing it and made me pay half to fix it! Horrible business practices! They are not careful with your car at all. They have a small area to park the vehicles and during the we More

by PassatS2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg in service
September 05, 2013

I am very impressed with the new GM Carlos Iglesia and the time he has taken to make sure that I am extremely satisfied with my experience at Ken Garff VW. With Carlos as the new GM, that dealership is no More

by DickJHess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Iglesia
...
7
...