Ken Garff Volkswagen Gilbert

I had a great experience. Steven was knowledgeable. He was able to answer all of my questions. I appreciated that he was not overly pushy or aggressive. He was extremely accommodating and went the extra m was able to answer all of my questions. I appreciated that he was not overly pushy or aggressive. He was extremely accommodating and went the extra mile to ensure I had the vehicle that I wanted. Great customer service. More

Most wonderful stress free purchasing experience I have been involved in . Beautiful facility, courteous staff, excellent inventory and very professional sales person listened to my needs and found the per been involved in . Beautiful facility, courteous staff, excellent inventory and very professional sales person listened to my needs and found the perfect car. More

It was nice to see you signing the contract until after work on the first Saturday of the new year. Thanks a lot & Happy New Year!! work on the first Saturday of the new year. Thanks a lot & Happy New Year!! More

Earnhardt VW was a pleasure to work with. The entire staff made purchasing a new vehicle painless. Would definitely recommend this dealership when purchasing a new vehicle. staff made purchasing a new vehicle painless. Would definitely recommend this dealership when purchasing a new vehicle. More

Got a nail in my tire on Christmas Eve and called into the service department. Luke(I think that was his name) helped me out and got me in to get a brand new tire...keep in mind this was last minute on Ch the service department. Luke(I think that was his name) helped me out and got me in to get a brand new tire...keep in mind this was last minute on Christmas Eve. More

Very clean. Staff is nice. I leased my vehicle and then decided to buy it outright. Great experience. I would recommend you to family and friends. decided to buy it outright. Great experience. I would recommend you to family and friends. More

Great dealership! Clean and minimal contact. Quick and easy and everyone is super nice. I've gone to a number of VW dealerships and they are the best! easy and everyone is super nice. I've gone to a number of VW dealerships and they are the best! More

I have purchased 5 vehicles over the years from Earnhardt VW. I keep coming back to this dealership because they always go out of their way to take care of my needs and of me. As of late I have worked with B VW. I keep coming back to this dealership because they always go out of their way to take care of my needs and of me. As of late I have worked with Bruce Taira he goes out of his way to get a great deal done. Would recommend this dealership they are the best to work with. More

I contacted VW Credit to discuss getting out of my lease early due a hard ship of my wife losing her job due to COVID. I was advised to go to my home dealership and ask if they will buy it back early due t early due a hard ship of my wife losing her job due to COVID. I was advised to go to my home dealership and ask if they will buy it back early due to my hardship. I have 5 payments left for a total of $1625.00. I have previously purchased 2 other Volkswagen's from this dealership and still own 1. The Sales Manager Jim Knight advised me that my payoff was $12,669.00 and he would Buy the car back at $10,500.00 so my balance to get out of lease due to a hardship would be $2,169.00. What sense does that make? How are you assisting a Loyal Customer with a hardship? I was finally told to go to Car Max that they would probably offer me more money then my home dealership. They did! Not enough to satisfy my hardship but at least beat VW. Shame on you, you just lost a Loyal Customer of Volkswagen. Thanks for being considerate during these tough times. More

I had a great experiance at my first service appointment. They Addressed all of my concerns. In and out of service department in no time. They Addressed all of my concerns. In and out of service department in no time. More