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Ken Garff Toyota Of The Desert
Cathedral City, CA
190 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 190 reviews
July 25, 2022
Jeffrey Martin is the best when you look for a car. He’s not only help us to find the right car, the right amount of payment but he also gave us knowledge of the new car and made us comfortable to ride He’s not only help us to find the right car, the right amount of payment but he also gave us knowledge of the new car and made us comfortable to ride it. The finance manager also friendly and patiently to handle our paper. Look forward to buy another car More
by Margaretha
Employees Worked With
Jeffrey Martin
July 22, 2022
Great service and sales department! Everyone is always smiling and willing to help out in anyway they can! Everyone is always smiling and willing to help out in anyway they can! More
by Nurseemma2009
Employees Worked With
Glenda, Kyle, Oscar, andrew, amber .. and a few others that I can’t remember
July 20, 2022
I had my Toyota serviced at Toyota of the Desert Monday for a simple tail light replacement and tire rotation. I made the mistake of telling the guy handling my service that my car had been kept in good s for a simple tail light replacement and tire rotation. I made the mistake of telling the guy handling my service that my car had been kept in good shape by Pep Boys but that since they had scaled back to basic services during the quarantine, I was back at Toyota. The guy didn't let me forget it, mentioning it at least 4 times. After waiting twice the time predicted for the service they kept "finding" things and up-charged me with additional issues "found" to a bill of $300. Next day, my battery was dead. (Coincidence???) I called Toyota and got the royal treatment of "that's your problem not mine, lady" attitude. Called Pep Boys (whose basics include batteries) and was greeted with a respectful 'no problem," we'll-get-it-fixed-right-away attitude from the git-go. WHAT A DIFFERENCE!!! I am happy to report that "Andres" there advised they've hired all new crew and will be full service again shortly. I realize that this single lady senior can be a target for the unscrupulous car repair people. I never experienced that at this Pep Boys and I am delighted that I can go back to using them, with full confidence. More
by clubmudge
Employees Worked With
Gilbert Rios
July 18, 2022
Took car for oil change and air filters. They wound up doing services I didn’t authorize because they didn’t advise me first. Fuel inj service, ac evaporator service, battery service, transm They wound up doing services I didn’t authorize because they didn’t advise me first. Fuel inj service, ac evaporator service, battery service, transmission fluid service, brake fluid service, and another service for $290.22 with no description. Oil change and cabin filter cost $148,00. Wound up with additional charge of $930.00 that I didn’t know. More
by Jwbecker44
Employees Worked With
Forgot name
June 24, 2022
This is the only dealership I have used in the past 22 years. I have brought my friends and my family here to buy their cars too. Today I bought my third car from them in twenty years years. I have brought my friends and my family here to buy their cars too. Today I bought my third car from them in twenty years More
by Janiceijordan
Employees Worked With
Charlie.....&....Oscar Torres
