Ken Garff Toyota Of The Desert

Aptm garantees they get ur car in but not on time long wait times rude employee Fili at service. He saw me standing by desk n continue running his mouth with coworkers wait times rude employee Fili at service. He saw me standing by desk n continue running his mouth with coworkers More

Made an appointment to come to this Toyota dealership for an oil change, when I arrive they stated they cannot find me in the system and then refuse to provide service. I made my appointment two weeks ago an an oil change, when I arrive they stated they cannot find me in the system and then refuse to provide service. I made my appointment two weeks ago and all of a sudden they can't find my appointment. The person at the desk was very rude and said that unfortunately they had too many vehicles and they could not help me. Never again will I do business with this dealership and I will tell all my friends and family about this experience. PS. Don't bother to reply with your automatic message which goes nowhere nobody ever follows up or does anything about the consistent issues at this dealership read all the reviews and you will see that I'm not the only one that has had to deal with this... More

Second car we have purchased from this dealer - courteous, efficient, knowledgeable customer service. They were upfront about wait times due to pandemic related supply chain issues, keeping us noti courteous, efficient, knowledgeable customer service. They were upfront about wait times due to pandemic related supply chain issues, keeping us notified. More

Appreciated the assistance from Teo - presented the facts without being pushy. Also great to have porter service to pick us up from our home and transport us back. without being pushy. Also great to have porter service to pick us up from our home and transport us back. More