Ken Garff Toyota Of The Desert

My favorite service advisor Jesiel is always there for both my Lexus SUVs. Always explains what work will be done and has been done, and updates me if anything is needed. Him and his team make sure my ser both my Lexus SUVs. Always explains what work will be done and has been done, and updates me if anything is needed. Him and his team make sure my service visit is always excellent. I have maintenance at Lexus but I prefer to go to the Toyota dealer as the customer service is better. More

Jesiel Patricio always makes sure my visits are excellent! Always explains what will be done and what was done. I have maintenance contract with Lexus but I prefer to keep going to Toyota so Jesiel excellent! Always explains what will be done and what was done. I have maintenance contract with Lexus but I prefer to keep going to Toyota so Jesiel and his team can take care of my 2 Lexus suvs. Overall the customer service is always amazing! More

Ivan Alvarado is always professional and explains my repairs. I've been very happy with my services. repairs. I've been very happy with my services. More

We did a thorough research outside of our home in the Coachella Valley, but we decided to stay locally with Toyota of the Desert. Manager Mariposa and Ryan worked with us in a very cordial and professio Coachella Valley, but we decided to stay locally with Toyota of the Desert. Manager Mariposa and Ryan worked with us in a very cordial and professional manner. They lived up to what it means to have a good rapport with customers, i.e. answering questions, helping us sort out what we really needed, letting us test drive in 116 degrees without a complaint!! We recognized the value of their help and within 2 days we knew Toyota of the Desert was THE dealership to purchase from. I am so elated with my new 2023 Camry SE! Go to Mariposa and Ryan for your own best experience, you will not regret it!! More

Very rude and unprofessional service department. No one seems to care about service, just want to sit around and chat with each other or be on their phones. Would not use this dealership again. No one seems to care about service, just want to sit around and chat with each other or be on their phones. Would not use this dealership again. More

The employees here are only concerned about how they can profit off of you. They lack integrity and morals. They failed to disclose the warranties they added to my purchase price as optional and instead pre profit off of you. They lack integrity and morals. They failed to disclose the warranties they added to my purchase price as optional and instead presented it as though they were included with my purchase. Don’t let them pressure into stuff you don’t want. The salesman kept saying he was working for me and cared about me, yet he got me the crappiest interest rate available, even though I have a 865 credit score. There are plenty of other dealerships with employees who are willing to help you instead of profit off you. Avoid this place. More

to fill out their cookie order forms. I’d include their names in this review however, they were not wearing name tags..,of course, not. I did tell the one man that I had photos of it and I’d include their names in this review however, they were not wearing name tags..,of course, not. I did tell the one man that I had photos of it and then I would make a complaint he replied, “go ahead.” I left the dealership service center without my appointment and car serving completed. More

Ibrahim Lapaj is awesome. He's very respectful, and he values your time. Although the service crew may have taken quite some time to finish servicing my car, which is understa He's very respectful, and he values your time. Although the service crew may have taken quite some time to finish servicing my car, which is understandable in a circumstance where there are many people in line to get their cars done, but Ibrahim checked in on me, which is a good indication that I'm valued, and I'm happy to be their customer for more than 5 years now. More