Ken Garff Stadium Nissan

My wife and I were in the market to buy our daughter a new car for her birthday. We had done our due diligence on model, price, and features and found the Cube to be a safe, practical car for her (to be new car for her birthday. We had done our due diligence on model, price, and features and found the Cube to be a safe, practical car for her (to be honest, our daughter wanted the Cube from the get go). Prior to visiting Stadium Nissan, my wife and I had already visited and tried to work out a purchase with several other Nissan dealerships. All to no avail. We decided to try one more time. This time at Stadium. The first person we encounter is Mark Milazzo. Mark is warm, friendly and knows the vehicles... but most importantly, Mark listens to everything we want- yes or no on our cash offer, quick sale, no hard sell on extra's, streamlined paperwork... Mark takes our offer to Jacob Little and the Stadium team clicks into action. Jacob was very personable, yet professional and efficient. Fernando was very personable as well and made the paperwork process enjoyable and quick. It was by far the best buying experience we've ever had. But having said all that, what elevated this buying experience beyond the best, to quite frankly a heart warming experience, was what Mark did for us after we had purchased the Cube. Mark had the car sparkling, placed in the showroom with a custom Happy 19th Birthday Arica! banner and had the car filled with balloons. My daughter was totally surprised and burst into tears when we walked into the showroom with her a few days later. I cannot say enough about Mark, but will conclude by saying he is an exceptional sales representative. He is extremely competent and knowledgeable regarding the cars and the buying process, but most importantly he is thoughtful and kind- two traits that cannot be taught in a training class. What Mark did for us and our daughter truly speaks volumes about his character and heart. Kudos to the staff at Stadium Nissan- we are definitley buying our next vehicle there, and will whole-heartedly recommend this dealership to our family and friends. More

My husband and I had a great experience purchasing a new Frontier pickup at Stadium Nissan. Mark Milazzo met us at the door and was very friendly and professional as he showed us the current inventory and Frontier pickup at Stadium Nissan. Mark Milazzo met us at the door and was very friendly and professional as he showed us the current inventory and let us test drive what was available. It was the end of the model year, so selection was not stellar, yet his steady goal was to find us the truck we wanted, not to push us into buying what he happened to have on the lot (which was our experience at another dealer we visited earlier that day.) He took our information, called us back the next day as promised, and let us know that he had found our second choice vehicle (second choice only in color.) We came back a couple days later to finalize the transaction, and worked with Kentucky to come to a mutual agreement, on yet another color, since the original find at another dealer was sold in the meantime. Saif and Kentucky were able to offer us an acceptable price on our trade-in, so we were good to go! The next day, our new truck was delivered, and we spent time with Fernando to sign all the paperwork. He made it quick and easy to understand everything. Mark washed our car twice since it drizzled a bit during the paper signing, and he wanted everything to be perfect: wonderful service! On top of it all, the general manager, Fred, gave us new Angel caps to wear to the game that night. Although they didn't help the team win, it was a terrific gesture that we really appreciated. Since the purchase, the dealership has been diligent about following up to make sure we knew they valued our business, and welcoming us to the Nissan family. We can definitely recommend Mark Milazzo and Stadium Nissan to anyone who wants a positive car-buying experience. --Janet and George Ortiz More

Recently purchased my brand new leaf from stadium nissan dealt with mark what a wonderfull buying experience wow. leaf by the way is awesome car nissan made and mark at stadium nissan is awesome I would hig dealt with mark what a wonderfull buying experience wow. leaf by the way is awesome car nissan made and mark at stadium nissan is awesome I would highly suggest to any one out there if u r looking for car go see mark at stadium nissan.He mentioned to me that if u buy a car at stadium nissan u get life time car wash its unheard of great thing going for u guys at stadium nissan. More

Dustin Simon is a Service Advisor at stadium Nissan, I was so impressed with the level of service I received from him.. in all points of business, labor, customer service, turnaround time, etc. I've taken was so impressed with the level of service I received from him.. in all points of business, labor, customer service, turnaround time, etc. I've taken my car into a different local Nissan dealership before and lets just say the service was Night and Day. The level of communication was great, a call letting me know exactly what they found and were going to do as well as going above and beyond to do something as little as take a nail out of my tire (I didn't even know was there), air it up and seal it. Thanks for the great experience and consider me a customer for life...or at least the life of my car. Joe I love my car btw.. hatchback Nissan Versa..the one with the surf racks!!! More

I was very pleased with my experience at Nissan of orange the staff was very helpful especially David martiniz and Safe. They were so helpful and got me a great deal on my 1st car from a dealer.I'm very happ the staff was very helpful especially David martiniz and Safe. They were so helpful and got me a great deal on my 1st car from a dealer.I'm very happy with my 2008 Nissan altima.I would recommend any of my family and friends to come to this dealership and ask for David Martiniz who is a salesman he is very knowledgeable about all the cars on the lot and Safe who is the sales manger he got me an incredible deal on my car I went from a 10.59percent interest to 2.59% interest!!!! Which is unheard of!!!! I will diffently come back if I ever want to upgrade my car :) More

So happy with my new xterra pro4x! Already takin it off road and getting it muddy. Free car washes for life offered by stadium nissan will definitely get used! Sales process was easy and not pushy and Jas road and getting it muddy. Free car washes for life offered by stadium nissan will definitely get used! Sales process was easy and not pushy and Jason in finance was really cool and rushed me through FAST because I was in a hurry for a dinner appointment. Thanks guys! More

I purchased my 2011 Nissan Altima over the 4th of July weekend and I had a wonderful experience working with Saif Kadri. I believe he is the manager at this location and I was able to talk to him a couple weekend and I had a wonderful experience working with Saif Kadri. I believe he is the manager at this location and I was able to talk to him a couple of days prior to my purchase since I found a price for my car through www.truecar.com. Saif honored the pricing I had researched and I had a great experience working with this dealership. I would highly recommend them for anyone thinking about purchasing a Nissan in Southern California. More

Our experience at this dealership has surpassed all others thus far. We have purchased several vehicles at many different places and this dealership stands above the rest. Our sales consultant MARK M others thus far. We have purchased several vehicles at many different places and this dealership stands above the rest. Our sales consultant MARK MILAZZO was very PROFESSIONAL and provided us with A++++ service. We highly recommend you shop at Stadium Nissan and ask for MARK. You won't be disappointed! He is amazing!!!!!!!!! More

This is in reference to your sales consultant/customer service representative Mr. Noel Luna of Stadium Nissan of Orange. The professionalism and personal service he rendered to me is very much appreciate service representative Mr. Noel Luna of Stadium Nissan of Orange. The professionalism and personal service he rendered to me is very much appreciated. My heartfelt thank you goes also to Mr.Juan Carlos Murillo (Fleet Manager)for his patience and help in getting to process the needed papers for my financing of the car. With these people I see that your dealership is worthy of recommending to my friends and people who would like to purchase a car in the future. Marijune Angela B. Polintan Nissan buyer Nissan Versa 2010 (pre owned) More

There is just something about purchasing fro a smaller dealership. It's kind of like cheers, you walk in and it's a place where everyone finds out your name and uses it. Two years ago I purchased my Titan dealership. It's kind of like cheers, you walk in and it's a place where everyone finds out your name and uses it. Two years ago I purchased my Titan from them and this week I bought my second one. The first time Washington helped me (I came to look at the darned thing at noon in 100+ weather, and he still came out on to the lot! He was kind, everyone was positive and they even were able to take me out of my overpriced trade. (I was way upside down) but they gave me a fair price for the vehicl) and I was amazed by the follow up service. I think I got a call from the Sales Manager, Service Manager, and Washington to make sure I was happy with the vehicle. I was. A few months later Washington called me and just "checked in", It amazed me that he continued to want my good will. I heard from him throughout the 2 years I have had this vehicle. Always making sure I was happy...not to try to sell me another. It was a no brainer to go there again when I was ready to get another truck. Peter worked in internet sales and he was there to greet me when I got there. He had done his homework, knew the rebates; knew the features; knew the financing. It was pretty impressive, and there was absolutely no bait and switch. I chose my vehicle and was very pleased with the price. Not one time did they try to do that stupid 4 square box to work out payments etc. They respected me enough to make the deal straight up. I worked out the deal and was greeted by the sales manager; dealership manager and my old friend Washington (with a hug) to congratulate me! WOW and they all used my name! Even Washington who only saw me 1 time before. The finance department was fast and respectful...I think his name was Jason, helped me with the paper work and while I didn't need all the advisements, he really was thorough. The service department was closed that Sunday night, so I had to go to them to have my basket brackets put on. I arrived at 7 Am the following Monday morning, and met with Dustin, the service writer. I thought i'd have to leave it, but he said no....he'd get it done immediately. He took the key went to my other vehicle drove it over to service and got the brackets off and then remounted them very quickly. He also let me get the cds (I forgot) out of the player He was pleasant and I was still able to get to work by 8 am. On that day i mentioned that I would like to have my plastic cover on my transponder if they hadn't already discarded it. I left amazed. The next day I had to go back for my vanity plates (the things we forget) and Dustin was there once again. He smiled, greeted me by name and not only got the drill, took my plates off and handed them to me but also handed my my transponder cover (That is a 5 dollar part) but I wanted it and he remembered. I also had to check on my new car mats and got to meet the young man in the parts department. My carpets were not in yet, but he checked on them and told me they would be in by Saturday morning. I appeared at 9 am on Saturday morning (without calling before hand). Not only were my mats there, but even he greeted me with a smile and my name. That is what I mean...there is just something about a small dealership. The only other dealership that has treated me so well is Galpin Ford that is the world's largest ford dealer. For me...there are only two types of dealerships...either the biggest or maybe on of the smaller ones! I followed up my visit by talking with the service manager. He was cordial and appreciative. Then...last week I got a call from the finance department to come back, they needed to talk to me. (I immediately thought it was bad). WRONG! They had me come back to re-write my contract because they were able to get me an even lower interest rate on the loan! THAT IS AMAZING and has bought my confidence and impression to way way above standard. A dealership like this does not come along often...Go there, Buy, and maintain your vehicle there! Thanks More