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Ken Garff Nissan of Orem

Orem, UT

4.4
322 Reviews

285 W. University Parkway

Orem, UT

84058

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Showing 322 reviews

March 07, 2022

Why offer oil changes with used car purchases (other brands) if service people aren't happy about having to do them More

by utsteelerfan53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reed
Mar 15, 2022 -

Ken Garff Nissan of Orem responded

Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! General Manager Spencer Castle spencerc@kengarff.com

March 04, 2022

Fast, friendly, courteous service. Ken Garff offered me solutions to my mechanical problems with no hassle. Thanks Ken Garff!!! More

by lgparke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
February 27, 2022

I am greeted as soon as I walked in the door. Could not find my appointment but got Mr right in More

by Lori s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
February 07, 2022

Great service and very quick. I got in and out of there when they said. More

by JG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Orme
February 03, 2022

Even though I had an appointment, the oil change and service took a good two hours. However, Reed obviously went out of his way to explain and encourage further needed maintenance upon which we agreed More

by larsenboyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Merryweather
January 31, 2022

Reed was awesome! He took great care of me by letting me know thoroughly what my car needs and what to look out for in the future! More

by Kathy Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reed
January 25, 2022

Straightforward and transparent. Very caring and communicative. Smooth car purchase and reasonable negation process. Love the vehicle and got free merch! More

by acrudel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Aspen
January 11, 2022

I did not like that I had to wait 2 hours for an oil change. More

by Fernando Avila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
January 09, 2022

Added a $2k premium above MSRP due to the popularity of the model we inquired about. Other than that, sales & service were great. More

by Snorkel Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Burt (sales), Nick (manager), Stephen Baker (finance)
December 29, 2021

Great service! Wilson was a great shuttle driver and they did exactly what we wanted nothing more or less. More

by hannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Wilson
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