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Ken Garff Nissan of Orem

Orem, UT

4.4
322 Reviews

285 W. University Parkway

Orem, UT

84058

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Showing 322 reviews

April 15, 2022

I always appreciate how thorough and fast the service is. Plus I can always schedule a time that is convenient for me. More

by Mommafeenie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
April 13, 2022

This dealership has been a really blessing in my life. You are awesome. The service people couldn’t have been more helpful. I felt like they really cared. They literally went out of their way to serve me. More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed Merryweather and Sherry ( I believe)
April 12, 2022

Reed and Z stayed late and put on my spare! Would totally recommend coming here! Reed had amazing customer service! More

by Tayler Pomeroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed, Z
April 01, 2022

We loved the service, technicians were helpful and honest. David was super helpful and respectful, and helped resolve my concerns. More

by gastonlazarte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
April 01, 2022

They’re always professional and honest with me when I take my car in for service More

by mccartybr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson, David Orme
March 30, 2022

It is always immaculately clean, staff friendly and efficient and professional. I appreciate the service package wherein I get 3 service visits for $109z More

by KANDIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
March 29, 2022

Excellent service. Service manager went out of his way personally to take care of us. Highly recommend! More

by Kelling3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven & Devon.
March 29, 2022

It’s been under a year since we bought our car with its extended warranty. The head gasket is blown they have had my car for over two weeks without so much as offering a rental and they are trying to say n More

by rosco1219
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noidea
Mar 29, 2022 -

Ken Garff Nissan of Orem responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Thank you! General Manager Spencer Castle spencerc@kengarff.com

March 24, 2022

I was greeted with courtesy, and the service rep listened and responded with accuracy to requests for work. I was kept updated with recommended work, which was done per my ok. Checkout was quick and done wit More

by GMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Mar 24, 2022 -

GMA responded

Good work, Ken Garff Nissan!

March 19, 2022

It was an awesome experience, Austin was knowledgeable and very helpful. The sales manager introduced himself, met Steve in the service dept,, financing was simple, I met an amazing team. Thank you More

by Jbrakey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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