Ken Garff Nissan of Orem

The communication in setting up my service appointment was not great, but the tech was helpful when I showed up with my Leaf. They are still getting used to the service check needs of electric vehicles, b was not great, but the tech was helpful when I showed up with my Leaf. They are still getting used to the service check needs of electric vehicles, but the tech who ran the battery test was quick. I'll be coming back for their tire rotation/battery check/car wash package deal. More

KenGarff Nissan representative and technician did a good job on my car. They are very friendly. job on my car. They are very friendly. More

Good service, quick time, convenient, clear video, friendly, free treats, explained well, will return soon friendly, free treats, explained well, will return soon More

Brought my Titan in at 10:00 am and the job should have took around 4 hours and it was done in less than 2 hours. Excellent!! took around 4 hours and it was done in less than 2 hours. Excellent!! More

If I could rate this with a lower rating I would. I have never gone online to rate anything before, positive or negative, and have thought about this for 6 months. I still feel the need to write this I have never gone online to rate anything before, positive or negative, and have thought about this for 6 months. I still feel the need to write this review. I have gone to Ken Garff Nissan several times now and every experience I have had has been horrible. They could not have worse communication, more incompetent workers, or more lazy staff. The management is just as bad as the minimum wage workers. In my experience their words have never been backed up by actions, and to everyone who has mentioned this dealership to me I have advised to not waste their time and energy by going. Please, please, choose somewhere else to go. The only positive part of all of my experiences here was the "taxi driver" available to give rides while you don't have your car. Wilson is wonderful, has such a positive attitude, and is such a hard worker. He deserves so many good things. More

I always appreciate how thorough and fast the service is. Plus I can always schedule a time that is convenient for me. Plus I can always schedule a time that is convenient for me. More

This dealership has been a really blessing in my life. You are awesome. The service people couldn’t have been more helpful. I felt like they really cared. They literally went out of their way to serve me. You are awesome. The service people couldn’t have been more helpful. I felt like they really cared. They literally went out of their way to serve me. I would highly recommend these people to anyone. More

Reed and Z stayed late and put on my spare! Would totally recommend coming here! Reed had amazing customer service! Would totally recommend coming here! Reed had amazing customer service! More

We loved the service, technicians were helpful and honest. David was super helpful and respectful, and helped resolve my concerns. honest. David was super helpful and respectful, and helped resolve my concerns. More

They’re always professional and honest with me when I take my car in for service take my car in for service More