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Ken Garff Nissan of Orem

Orem, UT

4.1
317 Reviews

285 W. University Parkway

Orem, UT

84058

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Showing 317 reviews

December 10, 2010

Worst experience with a car dealer ever! First, we had to put $20 of our own money for gas to test drive the vehicle. Spent hours at the dealership on two separate occassions because the salesman would w More

by jessdave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody, Marquis
December 08, 2010

To the guys at KG Orem. Thanks a ton! You all did a great job helping my wife and I with a great purchasing experience. It's not the first car we have purchased from you guys and it will not be the last. B W More

by Mckenzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, B Wolf, Jake, Brantly, and Aaron
December 07, 2010

This was the best experience we have ever had purchasing a new vehicle. The guys at the dealership made us feel at home, did not pressure us, and found my wife the exact vehicle she wanted. Our experience w More

by snyder55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Slade, Brian Wolfe, Aaron Null
October 26, 2010

Hi my name is chris. I went to this dealership for one purpose, to find a car with low miles that I could keep out of the shop. I dont know very much about cars but what I did know is that my 2001 jeep ha More

by Jcishot6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and Shawn Isom
October 19, 2010

I was lied to many times. I was screwed over with the price. The dealership lied to wells fargo and told them i made More than i really do to not get me a better interest rate but to get me qualified wit More

by Gjnewt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brantley
July 27, 2010

If I could offer them a negative rating, I sure would. We took our altima in for service when our private mechanic determined our head gasket was blown. Which was totally covered under our 60,000 mile warran More

by rachelann02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parker and Ricky
Oct 26, 2010 -

Ken Garff Nissan of Orem responded

My name is Tyler and I am the GM of the store. Please call me and I will fix this situation. We certainly want you to be happy with our service and we are a long way from that right now. Please allow me to help. call 801-225-1300

June 16, 2010

we had been looking at used cars for about a month. unfortunately, the CAR we liked most was here at ken garff, so we ended up buying it. at first the salespeople were very friendly. they gave us some More

by chumpish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David, Scott
Oct 26, 2010 -

Ken Garff Nissan of Orem responded

Please allow me the GM, Tyler, to help fix this situation. Please call me at 801-225-1300. I will do everything I can to make you happy. Tyler

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