Ken Garff Nissan of Orem
Orem, UT
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Please enforce masks! I was really uncomfortable with the two employees that placed their masks under their chin. When I went to pay at the service counter, a man (perhaps a customer) wasn’t wearing a mask a two employees that placed their masks under their chin. When I went to pay at the service counter, a man (perhaps a customer) wasn’t wearing a mask at all and he wasn’t asked to put one on. I worry about who was in my car if masks are not required to be worn properly during a global pandemic. Although the service was good, unfortunately, I don’t think I will go back. I have ALWAYS enjoyed my service at Ken Garff, I have gone there for years. More
Love our car, loved our experience while buying it. I usually hate going to the dealership to buy a car, but this was actually really easy and a fun process. The way a car buying experience should be. usually hate going to the dealership to buy a car, but this was actually really easy and a fun process. The way a car buying experience should be. More
Enjoyed the time spent waiting for the oil change.the waiting room was clean which made me feel safe.the only bad thing was that I had to wait a little more than an hour but I can live with that. waiting room was clean which made me feel safe.the only bad thing was that I had to wait a little more than an hour but I can live with that. More
Natalie was the best - Sales manager was awesome also- i have bought several cars from this dealership, and Natalie just is so pleasant to work with, it’s why I come back have bought several cars from this dealership, and Natalie just is so pleasant to work with, it’s why I come back More
They did an excellent job diagnosing the problem and keep me informed on the work that needed to be done and the associated cost. It was ready when they said. me informed on the work that needed to be done and the associated cost. It was ready when they said. More
Regular maintenance plan. The service shop was on time, prompt attention, and completed work ahead if schedule. Excellent communication, including a video of vehicle inspection. Great job. prompt attention, and completed work ahead if schedule. Excellent communication, including a video of vehicle inspection. Great job. More
Service is always fast and friendly! No matter what time of day..service is always completed in less than an hour! Service persons are attentive to your needs. of day..service is always completed in less than an hour! Service persons are attentive to your needs. More
Ken Garff Nissan in Orem is the only dealership I've ever trusted. They are honest, professional and take good care of my car in the service dep. trusted. They are honest, professional and take good care of my car in the service dep. More
They took very good care of us and answered all our questions that we had. Our sales gal was very helpful. We have now bought 3 vehicles from you, and our 2 daughters have each bought a vehicle here! questions that we had. Our sales gal was very helpful. We have now bought 3 vehicles from you, and our 2 daughters have each bought a vehicle here! More