Ken Garff Nissan Riverdale

great services Great services great EVERYTHING. Lance was a great help good adviser good explains terms of the vehicles and sat with us went thru the vehicle what ev Great services great EVERYTHING. Lance was a great help good adviser good explains terms of the vehicles and sat with us went thru the vehicle what every thing step by step great services guy More

Very rude saleman! If you like to be told "I am fed up with you!" And "I am fed up with your situation" and then when asking please don't be mad me the sales man replies If you like to be told "I am fed up with you!" And "I am fed up with your situation" and then when asking please don't be mad me the sales man replies"TOO LATE!" Storming out of his office abandoning you... If you like being treated like this! KG Nissan is your place! By the way my situation was debating between a new or used car and needing to wait for my husband to come home to help make the Best choice! More

Not thee worst but a healthy 2nd in worst customer service. Recently purchased a brand new vehicle from this dealership. Sales staff and service department are not knowledge on the vehicles they sell. I should Recently purchased a brand new vehicle from this dealership. Sales staff and service department are not knowledge on the vehicles they sell. I should have just dealed with the manager directly because the sales force were clueless. Then to top it off, the saleswoman "forgot" to schedule my after sale service appointment and didn't even appologize for it. Then, 1.5 months after I originally drove it home, the service department got it in and took two weeks to get my service items completed. Of the many items they were suppost to fix, they didn't get a single one done right. Needless to say, they will not be seeing me for any other service my vehicle needs. More

Service on 2009 Nissan Maximum I am writing this review because I think this service repair facility is a bunch of crooks. first of all I had my car towed in cause of the famous ste I am writing this review because I think this service repair facility is a bunch of crooks. first of all I had my car towed in cause of the famous steering wheel module that is defective and Nissan admits that had a recall at one time that they will no longer honor. I had the work done to replace this module that stranded me part is a dealer part and spendy very much. More

Service Center is Shady October 2015 took car I got oil change. There were recommended services we had then done. since that time we returned in November, February, May, Ju October 2015 took car I got oil change. There were recommended services we had then done. since that time we returned in November, February, May, June and now July! All for tire sensor, front end stuff. The have now re repaired their screw up. My car was aligned in November and February and then in alligment when they replaced a story for the 2nd time in June. It's July it's still not right and my tires have wear and bald spots. Take it in for a 100 pt inspection and they tell us it's a tire issue. They don't tell me anything is wrong with my alignment. I drive next door for tires and it is clearly out of alignment and these people will not acknowledge their incompetence is costing me new tires. The offered a free alignment. Oh xxxx no. They can keep the oil changes I e pre paid for too! DONT TRUST THEM! I kept giving them the benefit of the doubt and they kept taking my money while my car deteriorated when I was trying to be a good car owner! More

Customer Service and Product SOLD! :) Recommended 100% My name is Brittany, I went to the Nissan on RIverdale Rd. in Ogden, Utah. I was helped by two sales people. One gentleman named Alex, and a woman nam My name is Brittany, I went to the Nissan on RIverdale Rd. in Ogden, Utah. I was helped by two sales people. One gentleman named Alex, and a woman named Stephanie. They both worked together to make our experience everything we wanted and more. I didn't have any regrets or wishes for it to go another way. They were both very friendly, both had big smiles, patience, they were very informative, and had great co-working skills with one another. My favorite part of the experience, that differed from other companies, was that I had all of my questions answered, everything that I requested was granted at a reasonable price, nobody was pushy or "bad mouthing" other companies when I told them I wanted to try another dealership. They were very understanding and just there to help me. They sold their customer service just as much as they did their car. The car is a Nissan Rogue 2016, it is a 5 star safety rating, it drives super smooth. The car really sells itself, it was hard to say no. I had my heart set on a Mazda CX-5, but after driving the Rogue it was a no-brainer. I recommend Nissans product and costumer service absolutely, 100%! More

Horrible customer service We went to find a new frontier. We called beforehand and were told they had what we wanted. We arrived, met Lance the salesman. He told us they had th We went to find a new frontier. We called beforehand and were told they had what we wanted. We arrived, met Lance the salesman. He told us they had three "under the bridge" on another lot. Took a test drive in a similar truck and went inside to talk financing. He told us to fill out the credit app and he would have the truck brought up fromSLC (don't know what happened to the three they had) but we were not obligated to buy it even though he would have already ran our credit app. We said no app but agreed to come back Friday to test drive the correct truck. After looking further online, we found 2 other frontiers online for less than Lance stated. We look a drive to Logan to their Nissan dealership. We found exactly what we wanted for much less, plus it had the sprayed in bedliner, backup camera, heated seats, and a few other things the Riverdale truck did not offer. We decided to take the Logan truck. I called Lance to tell him since he was expecting us. When I told him we found and were taking the Logan truck, he said "so you bought in Logan? I replied yes and he hung up on me. NEVER EVER would I ever buy a vehicle from the Riverdale dealership. It is so worth it to go to Tim Dahle in Southtowne or Wilson Nissan in Logan. Have bought from both of them and they are awesome. I will not pay to have someone treat me so horrible. More

Poor Service Department Very positive buying experience 2 years ago. Service has been another matter totally. Long waits and parts not available when customer arrives for s Very positive buying experience 2 years ago. Service has been another matter totally. Long waits and parts not available when customer arrives for scheduled appointment. More

Awesome, honest dealership. Awesome, honest dealership, the car buying process was efficient and I never felt pressured. I purchased the car I intended to without difficulty. I' Awesome, honest dealership, the car buying process was efficient and I never felt pressured. I purchased the car I intended to without difficulty. I'd be happy to purchase a car from them again. More

Spot Delivery at its best They dont even deserve a tip of a star!Their financial guy Alex Hopkins is the best at doing anything he can for Spot delivery scams! Infact he I woul They dont even deserve a tip of a star!Their financial guy Alex Hopkins is the best at doing anything he can for Spot delivery scams! Infact he I would give him 5 stars just for that! I can promise that my next car will not be at Ken Garff in riverdale! I wish I could give back my car and buy some where else! More