Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Nissan Riverdale
Ogden, UT
498 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 498 reviews
June 04, 2018
Excellent, prompt, honest service We didn’t make it far on our long (20+ hour) road trip before hitting a deer that left our car leaking fluids. Every dealer/auto mechanic was closed We didn’t make it far on our long (20+ hour) road trip before hitting a deer that left our car leaking fluids. Every dealer/auto mechanic was closed on Sunday. We showed up to Nissan first thing Monday and got excellent, prompt service, and honest advice. Thank you Ken Goff Nissan! More
by Chan123
Employees Worked With
Kasey kolczak
March 24, 2018
Beware of the hidden They solved our concerns and are satisfied with our experience well. The service department even let us rent a car while they worked on the car for f They solved our concerns and are satisfied with our experience well. The service department even let us rent a car while they worked on the car for free. More
by Carbuyer
Employees Worked With
I don't know
December 29, 2017
Great people. Easy to work with. This dealership was one of the best car buying experiences I have ever had. No slickie sales people. So helpful and easy to talk to. This dealership was one of the best car buying experiences I have ever had. No slickie sales people. So helpful and easy to talk to. More
by DLACEY 44
Employees Worked With
Todd Show, Alex Hopkins, Adam Briscoe
November 30, 2017
Not Professional By Any Means Communication is extremely lacking at this dealership. The rate and numbers quoted fluctuate from one minute to the next. Not sure who is the actual m Communication is extremely lacking at this dealership. The rate and numbers quoted fluctuate from one minute to the next. Not sure who is the actual manager or sales manager because no one seems concerned about selling vehicles. Please be very cautious if you wish to do business here. Too bad Nissan nor Ken Garff do not do surveys of potential buyers. I think by doing so it would really fix their customer service levels. More
by JustBeHonest
Employees Worked With
Sales
November 29, 2017
Are they rookies? Dealership has been around for some time. The employees act as if they are new and oblivious to selling a car. Nobody there knows what rebates or ince Dealership has been around for some time. The employees act as if they are new and oblivious to selling a car. Nobody there knows what rebates or incentives Nissan has to offer. They do not even know the prices of the vehicle. This process took so long I end up driving 30 minutes south to buy my Nissan. Check with other dealers! Heck check with the other Ken Garff Nissan dealership in SLC. Nobody at the Riverdale location knows what they are doing!!! More
by OU812
Employees Worked With
Shylah Frecker
October 11, 2017
Great experience with the service center Many thanks to Chad, Bill and all the service center staff for taking good care of us in our struggle to get the seat belt assembly repaired on our 25 Many thanks to Chad, Bill and all the service center staff for taking good care of us in our struggle to get the seat belt assembly repaired on our 25-year-old Nissan that's mileage is getting close to 300,000 miles and which our old operators manual indicated had a lifetime manufacturer's warranty. They went out of their way in an effort to locate the parts needed and have them shipped to the dealership and worked with the manufacturer to assure that the warranty was in force and would be honored. In our case, they certainly lived up to their slogan ((we hear you)). Their customer service was outstanding. Thanks guys! More
by Karen Asay
Employees Worked With
Chad, Bill (sorry, don't know last names)
September 13, 2017
Best Car Buying Experience Ever Jeremy Davis was our sales associate. Both Jeremy and the dealership did an excellent job. No hassles, good listening, great response to requests, p Jeremy Davis was our sales associate. Both Jeremy and the dealership did an excellent job. No hassles, good listening, great response to requests, plenty of patience as I worked my way through the various models of Titan, and, best of all, never once did they call me uninvited. I got in touch with them when I was ready to talk and Jeremy was able to accommodate my schedule. Working directly with the Manager (both Ed and Big Al) was open and fact based. I walked out feeling like I had an excellent price and got the Titan I wanted. By the way, I had to leave during the process for a wedding out of town. Jeremy is the only sales associate who didn't bother me over that week-end. Several others called at various times, one during the wedding itself. I left Ken Garff Nissan feeling like I had made a friend or two and with the confidence they would take good care of my maintenance and other needs as I move down the road with my Titan. I'm 73 and I've bought a few cars and trucks. This was by far the best experience I've ever had and I never felt abused or neglected. Great outfit. I recommend them to you. More
by Clancy8080
Employees Worked With
Jeremy Davis and the Management - Ed and Big Al, Crystal Tracy
August 02, 2017
I'm not messing around The best car buying expierience I have ever had. These guys and ladies are truly the best . Customer service was excellent. They went above and beyond The best car buying expierience I have ever had. These guys and ladies are truly the best . Customer service was excellent. They went above and beyond the norm, professional and ethical, thank you Ed and Joey for all your extra effort...you really are the bestest !! More
by I'm not messing around
Employees Worked With
Joey, Ed Allen
July 30, 2017
Salesman was great Your finance part needs to go faster. Takes a little to long as we had to spend the whole day there even my son was annoyed at how long the paper work Your finance part needs to go faster. Takes a little to long as we had to spend the whole day there even my son was annoyed at how long the paper work took More
by Sis
Employees Worked With
Joey
July 24, 2017
Unbelievable and thoughtfulness I was treated with the most up most respect. I felt very special. I new everyone I worked with was looking out for my best interest. I've been driving I was treated with the most up most respect. I felt very special. I new everyone I worked with was looking out for my best interest. I've been driving a 2002 Honda. I'm 52 years old. The joy my heart feels with this purchase has brought my heart peace. I feel very safe for the upcoming winters. Everyone went above and beyond to help me. I left with ZERO regrets. Only encouragement and happiness. Good team you have in Riverdale Utah. Amazing service. I felt very special. Thank you. More
by Rosebud
Employees Worked With
Kirsten & Finance manager. Unbelievable people. , Todd Show
