Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
447 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
447 Reviews of Mercedes-Benz of Salt Lake City - Service Center
Sort by
July 06, 2023
The levels of service and customer care are the highest. An owner of a 1997 E320 receives brand loyalty respect from a service staff younger than the vehicle. An owner of a 1997 E320 receives brand loyalty respect from a service staff younger than the vehicle. More
by scs.rocky.snow
Verified CustomerEmployees Worked With
Other Employees :
Amanda, Customer Service, Larry Taylor, Sean Roberts
June 27, 2023
Reliably great service, as usual. We had a flat tire, no appointment, and Brett made room for us almost immediately, and he kept us updated during the quick repair. We had a flat tire, no appointment, and Brett made room for us almost immediately, and he kept us updated during the quick repair. More
by craig.brown
June 21, 2023
Brett was very helpful even though a change I had made in what was to be done did not get put in your computer. He straightened it out just fine. what was to be done did not get put in your computer. He straightened it out just fine. More
by SHERWOOD.CASJENS
Employees Worked With
Brett
March 31, 2023
Always great and friendly service advisors as well as excellent technicians that are well trained. excellent technicians that are well trained. More
by CyrusAntares
Employees Worked With
September 12, 2021
My 2020 cla got a flat tire just here from Sf Called My 2020 cla got a flat tire just here from Sf Called them to replace my tires they said next availed time to replace a tire is in 3 weeks Not frie My 2020 cla got a flat tire just here from Sf Called them to replace my tires they said next availed time to replace a tire is in 3 weeks Not friendly at all will not recommend them More
by Ali
Employees Worked With
Service had flat tire called them to replace my tire they said the next available time they is in 3 weeks , Sean Roberts
August 19, 2021
I brought my car in so they can check navigation and put new gas cap on. Now my car will not work keyfob will not start or open door. Lights stay on even when the engine is off, check engine light is on n new gas cap on. Now my car will not work keyfob will not start or open door. Lights stay on even when the engine is off, check engine light is on now. I had no problem with it until I brought it into the dealership for gas cap and navigation check. Now I have a check engine lights and my car is fu@@ed up. More
by Mikekcn@yahoo.com
Employees Worked With
Service department
March 11, 2021
Very caring and they listened to all my concerns. I have a E350. Service has always gone above & beyond. The service manager catered to all my needs! Highly recommend! a E350. Service has always gone above & beyond. The service manager catered to all my needs! Highly recommend! More
by MHR
Employees Worked With
Sean Roberts
