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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
449 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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449 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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Verified Customer
August 16, 2023
This dealership is a class act. They are efficient, polite,professional, and give great service. I would recommend them to everybody. Mercedes Benz should be proud of them. They are efficient, polite,professional, and give great service. I would recommend them to everybody. Mercedes Benz should be proud of them. More
by jluras1948
Employees Worked With
Jordan in the service area
August 13, 2023
Windshield was available but could get an appointment for over month. Finally went to appt and was told 10 hrs into appt they didn’t have a windshield, they had given windshield to another customer. Now hav over month. Finally went to appt and was told 10 hrs into appt they didn’t have a windshield, they had given windshield to another customer. Now have to wait for them to order another one. More
by snowflower1527
Employees Worked With
Brett service advisor
August 07, 2023
Our experience at Ken Garff Mercedes with Brett Mathison as our service advisor was top notch and exceeded our expectations. We look forward to coming back for our next service! as our service advisor was top notch and exceeded our expectations. We look forward to coming back for our next service! More
by dan@montroseacupuncture.com
Employees Worked With
Brett Mathison
August 02, 2023
I actually was not happy when I brought my car in for a recall appointment. I was told I would not be given a loaner vehicle and was upset because this issue was an issue with Mercedes Benz. This was an i recall appointment. I was told I would not be given a loaner vehicle and was upset because this issue was an issue with Mercedes Benz. This was an inconvenience on me missing work. I then learned the issue would only take about an hour to fix, so I was ok with that. The staff and service personnel were fantastic. I would recommend this dealership to anyone wanting to buy or service their Mercedes Benz vehicle. More
by MWIGGINS02
Employees Worked With
Do Not Remember the name
July 31, 2023
The wait time to get a car serviced is quite long. Everyone you speak with is as helpful as they can be. Everyone you speak with is as helpful as they can be. More
by deborahcandler
