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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
494 Reviews

494 Reviews of Mercedes-Benz of Salt Lake City - Service Center

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November 25, 2023

I love that they respond immediately when I call. They provide a vehicle for me to use until the service/repair has been completed. They communicate with me several time during the service to inform More

by DIXIE.MERBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian, Joel Turner, Craig Lambourne
November 24, 2023

My car was in the service department for two weeks and no inspection nor repairs had been done till the very end. Very unprofessional. More

by luisanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
November 22, 2023

Excellent service by Rossi and Spencer. We found the exact car that was perfect for us. More

by DENNIS88
Recommend Dealer
Yes
Employees Worked With
Spencer and Rossi
November 12, 2023

Dave L. Was great from the get go and even a year later still the best customer service experience I have ever had in car buying and I have had many. More

by akleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave L.
November 10, 2023

Excellent customer service Very friendly and helpful staff. Dallas was wonderful , nice and very helpful More

by tttours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
November 09, 2023

Ken Garf Dealership is outstanding. The Service Center recently appears to need improvement in their customer care. That said, the Sales leadership is excellent and makes up for any pro More

by ttilley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence
November 08, 2023

Great experience as always. I would recommend very highly. Make sure to see Dave L in sales if you are looking for a car, he is the best! More

by Anon
Recommend Dealer
Yes
Employees Worked With
Dave Laccoarce
November 06, 2023

This dealership is reliable, service advisor is professional. That makes me confident with my cars. More

by Meng25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian and Dallas
October 28, 2023

Always courteous, good reminders without being intrusive, knowledgeable employees, good explanations of work done and excellent facilities. More

by TNMCCAUSLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales people
October 28, 2023

If you want to know more please give me a call. The service experience I had was absolutely terrible!!! More

by max.rhyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas
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