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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
495 Reviews
Call Service Center (855) 780-1053

496 Reviews of Mercedes-Benz of Salt Lake City - Service Center

Sort by
January 21, 2024

Great, excellent service and communication. These surveys are annoying when you have me come back from submit. Nuff said. More

by ROEDER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner, Craig Lambourne, Sean Roberts
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January 21, 2024

Vivian is the champion of service advisors! She is very communicative and helpful. The B service was great as always. Well done More

by MDSMITH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
Report | Print
Jan 22, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 18, 2024

Solid service department and a friendly staff. I would recommend them for any and all service needs More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 05, 2024

Good, attentive service, accommodating my 3 vehicles in 3 successive days of service. Justin takes good care of the Bentley, as he has been the only technician to do so for its entire life. Thank you to V More

by TEKDAD
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our service department. Please feel free to reach out if you need anything else. Take care!

December 29, 2023

Great service. The service representative kept me informed throughout the day. He has always been knowledgeable and kind. It is a pleasure to have him help me. More

by woodapple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
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December 18, 2023

The service was done on time as promised, and I was kept informed throughout the process More

by Phtoyota2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
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December 18, 2023

Vivian was very helpful and courteous when I dropped of and picking up my vehicle. More

by HYPAWNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vivian service writer
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December 17, 2023

The Service Team was polite, efficient and helpful from the telephone to check-in and check-out. The waiting room was very pleasant and the donut was delicious. More

by shirley5234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
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December 15, 2023

Dallas was so helpful in ordering a part and maintaining notification with me until the part was received and the repair completed. More

by EKAYE1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas in service department
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December 14, 2023

Service very quick. Staff great; Vivian did a super job and steered new employee to give me excellent service More

by DRWASSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
Report | Print
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