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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
450 Reviews
Call Service Center (855) 780-1053

450 Reviews of Mercedes-Benz of Salt Lake City - Service Center

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November 10, 2023

Excellent customer service Very friendly and helpful staff. Dallas was wonderful , nice and very helpful More

by tttours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
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November 09, 2023

Ken Garf Dealership is outstanding. The Service Center recently appears to need improvement in their customer care. That said, the Sales leadership is excellent and makes up for any pro More

by ttilley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence
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November 08, 2023

Great experience as always. I would recommend very highly. Make sure to see Dave L in sales if you are looking for a car, he is the best! More

by Anon
Recommend Dealer
Yes
Employees Worked With
Dave Laccoarce
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November 06, 2023

This dealership is reliable, service advisor is professional. That makes me confident with my cars. More

by Meng25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian and Dallas
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October 28, 2023

Always courteous, good reminders without being intrusive, knowledgeable employees, good explanations of work done and excellent facilities. More

by TNMCCAUSLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales people
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October 28, 2023

If you want to know more please give me a call. The service experience I had was absolutely terrible!!! More

by max.rhyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dallas
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October 26, 2023

I've always been treated well by Ken Garff Mercedes of Salt Lake City and I will continue to use them for all my service needs More

by JOSEPHVICKROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, service dept
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October 18, 2023

Dallas did a great job squeezing my in to get windshield wipes callarated. Was concerned that I would have to wait but service did a great job accommodating my schedule. More

by RICH.STAYNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
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Oct 23, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

October 18, 2023

Farmington MB failed to fix problem since June. Your team had it fixed in two hours. Thank You.. More

by jnelson29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Joel Turner, Craig Lambourne, Sean Roberts
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October 13, 2023

Great service all around. Lucky to have this service and showroom option in downtown Salt Lake. More

by DANAPOLLOCK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Fifield, Jim Stoddard, Larry Taylor, Joel Turner, Craig Lambourne, Sean Roberts
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