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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
449 Reviews
Call Service Center (855) 780-1053

449 Reviews of Mercedes-Benz of Salt Lake City - Service Center

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January 26, 2024

Easy to schedule and work done as promised. No surprises . Cost as estimated. Will continue to have my two cars serviced there. More

by CLARKJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Lambourne
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Feb 02, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 25, 2024

very please with service provided, Dallas is always very helpful and answers all my questions and makes sure I am communicated with updates and status. More

by tgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas was great
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Feb 02, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 25, 2024

It was great, everything was explained very well. Also the car washing and cleaning was fantastic The transportation Uber was a nice benefit, very pleasant fellow. More

by SPARTA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
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Feb 02, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 21, 2024

Great, excellent service and communication. These surveys are annoying when you have me come back from submit. Nuff said. More

by ROEDER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner, Craig Lambourne, Sean Roberts
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January 21, 2024

Vivian is the champion of service advisors! She is very communicative and helpful. The B service was great as always. Well done More

by MDSMITH81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
Report | Print
Jan 22, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 18, 2024

Solid service department and a friendly staff. I would recommend them for any and all service needs More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Seely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 05, 2024

Good, attentive service, accommodating my 3 vehicles in 3 successive days of service. Justin takes good care of the Bentley, as he has been the only technician to do so for its entire life. Thank you to V More

by TEKDAD
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our service department. Please feel free to reach out if you need anything else. Take care!

December 29, 2023

Great service. The service representative kept me informed throughout the day. He has always been knowledgeable and kind. It is a pleasure to have him help me. More

by woodapple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
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December 18, 2023

The service was done on time as promised, and I was kept informed throughout the process More

by Phtoyota2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
Report | Print
December 18, 2023

Vivian was very helpful and courteous when I dropped of and picking up my vehicle. More

by HYPAWNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
vivian service writer
Report | Print
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