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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
459 Reviews

459 Reviews of Mercedes-Benz of Salt Lake City - Service Center

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December 18, 2024

1. The service was excellent and incredibly quick. I truly appreciate the efficiency and attention to detail provided. It made the entire experience sea More

by UNIDOS2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 18, 2024

Garret is the best always takes care of the units I send in. And the facility is amazing More

by GERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 18, 2024

Garrett was our service advisor and he was always keeping me updated on the repair. He is very knowledgeable and very accommodating. From now on whenever I need my vehicle repaired I will request Garrett. More

by vickyeogden7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 14, 2024

Top-notch dealer that makes customer satisfaction a priority. I love my cars (2) and I love the way I've been treated by the dealer. More

by corystrupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bennion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Satterwhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 13, 2024

Service did a wonderful job with our C300 and parts came through beautifully with coordinating directly with us regarding the winter mats. More

by mfratianni86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vieweg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 06, 2024

The communication was excellent. Even on his day off he was able to keep me posted that’s a 100/10 More

by felix.jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 05, 2024

THANK YOU FOR ALL YOUR HELP PARTS DEPARTMENT YOU GUYS' ROCK AT GETTING ME MY PARTS More

by fpridgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 04, 2024

Every time I go there, I’m treated exceptionally. The staff is always very friendly, very customer service oriented! More

by Phtoyota2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 30, 2024

Everything was perfect. Anytime I need servicing the team delivers a positive experience. Garrett is always amazing! More

by dclukey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 25, 2024

Vivian has been great to work with and has continued to provide follow up and solutions for additional work we need to have completed. More

by pcoosaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!