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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
447 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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447 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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November 15, 2024
Really good customer service and friendly, they answer all the questions that I need help. all the questions that I need help. More
by Doduc
Verified CustomerEmployees Worked With
November 14, 2024
They have always treated me extremely well and looked after every aspect of my service visit. When something seemed off, they did their best to make it right! Great customer service and attentive to th after every aspect of my service visit. When something seemed off, they did their best to make it right! Great customer service and attentive to the issues around the vehicle. More
by Jessica
November 09, 2024
Really frustrating- my car had a thing pop-up saying that it needed this be service. I called Mercedes to schedule it and to confirm after they said some things involved I guess engine that my car was electr it needed this be service. I called Mercedes to schedule it and to confirm after they said some things involved I guess engine that my car was electric or they sure I really needed it. They said yes. I dropped it off and confirmed it was needed and they reconfirmed yes. I just called to see when it will be ready and they said it ends up It doesn’t actually need service. It had it done in September. Very inconvenient. More
by julielivers
Employees Worked With
No clue who to blame for not catching that it was already done.
November 04, 2024
Vivian is the best! ! Always goes above and beyond to help. 20 out of 10!!! ! Always goes above and beyond to help. 20 out of 10!!! More
by johaupt
November 04, 2024
Vivan was very proactive in ensuring that my car was well taken care of and that it was a positive experience for me as well. taken care of and that it was a positive experience for me as well. More
by chasknadler
Employees Worked With
November 03, 2024
The service staff were attentive and very kind. They actually did find a loaner vehicle for me to drive. The manager Dave Bennion cid always most welcoming as is all his team. They kept me updated They actually did find a loaner vehicle for me to drive. The manager Dave Bennion cid always most welcoming as is all his team. They kept me updated on the progress of the recall repair, the best service team ! More
by stefaniblayden
November 03, 2024
Everything went as expected, I waited for my car in their nice waiting area, the amount of time it took was as expected. nice waiting area, the amount of time it took was as expected. More
by bretmaverick999
Employees Worked With
November 03, 2024
Your price for repairs is always more than I expect - Wow! This is all I want to say so if you don't like what I say tough Shefsky! ssss.vv,vmmxxxxxxx xxxxx xxxx xxxxx ssx xx xxx x x xxxx x xxxxx xxxx Wow! This is all I want to say so if you don't like what I say tough Shefsky! ssss.vv,vmmxxxxxxx xxxxx xxxx xxxxx ssx xx xxx x x xxxx x xxxxx xxxx More
by BRENT47
Employees Worked With
October 28, 2024
Very professional and courteous service. General maintenance issues handled and solved within a day. Garret the rep was on top of things and kept me informed every step. General maintenance issues handled and solved within a day. Garret the rep was on top of things and kept me informed every step. More
by shawn93
Employees Worked With
October 27, 2024
Amazing and communicated well. Felt they had my best interest, and were very open and honest. Felt they had my best interest, and were very open and honest. More
by aguilarjesse619
