Back

Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
445 Reviews

445 Reviews of Mercedes-Benz of Salt Lake City - Service Center

Sort by
December 05, 2024

THANK YOU FOR ALL YOUR HELP PARTS DEPARTMENT YOU GUYS' ROCK AT GETTING ME MY PARTS More

by fpridgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 04, 2024

Every time I go there, I’m treated exceptionally. The staff is always very friendly, very customer service oriented! More

by Phtoyota2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 30, 2024

Everything was perfect. Anytime I need servicing the team delivers a positive experience. Garrett is always amazing! More

by dclukey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 25, 2024

Vivian has been great to work with and has continued to provide follow up and solutions for additional work we need to have completed. More

by pcoosaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 23, 2024

Enjoyed working with Dave who was very knowledgeable and professional , we will continue to work with him in the future and will recommend our family to reach for any future business More

by DHVOLKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in sale department
Nov 27, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 19, 2024

My appointment on this visit went very smoothly. The time quoted to get the work done was on point. Communications with my advisor resulted in a positive outcome More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 17, 2024

Lisa and the staff I met were great and helpful. The two people in service were helpful but don’t know their names More

by DAVE.HENDRICKS1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 17, 2024

They are great, they keep you updated on every step of the way. They make sure you are taken care of if the repairs will take a while. Always willing to provide a loaner car. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Garret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 15, 2024

Really good customer service and friendly, they answer all the questions that I need help. More

by Doduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

November 14, 2024

They have always treated me extremely well and looked after every aspect of my service visit. When something seemed off, they did their best to make it right! Great customer service and attentive to th More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Alviso
Nov 18, 2024 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

2
...