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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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451 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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July 18, 2024
The assigned advisor usually is very helpful and kind, but the other staff seems cold sometimes. but the other staff seems cold sometimes. More
by yanling1024
Verified CustomerEmployees Worked With
July 18, 2024
Vívian was very helpful the whole time, they were able to take my car and figure out the issue. Couldn’t be happier with my experience take my car and figure out the issue. Couldn’t be happier with my experience More
by Mrmurilobueno
July 18, 2024
The service was great. I was taken care of, kept informed of the progress, and got back my car with everything taken care of. I was taken care of, kept informed of the progress, and got back my car with everything taken care of. More
by jesseliea
July 18, 2024
Vivian and Dave Bennion were responsive and attentive to my needs and concerns. Vivian kept me informed. my needs and concerns. Vivian kept me informed. More
by moripaulsen
July 17, 2024
Problem with headlight was misdiagnosed on first visit as headlight only problem not wiring or pam headlight only problem not wiring or pam More
by Christinastan
Employees Worked With
July 17, 2024
Dave Bennion is the best! I will never go to another dealer. He surpasseses all expectations. I will never go to another dealer. He surpasseses all expectations. More
by STEPHANIE.HORNE
July 17, 2024
I gives this place a 5 star rating. They listened to my concerns about 2 different issues, Angela the service manager was very helpful as well knowing about an issue before I even arri They listened to my concerns about 2 different issues, Angela the service manager was very helpful as well knowing about an issue before I even arrived and reassured me it would get handled. A special acknowledgement goes out to Vivianne the service writer. She listens, has everything scheduled, and keeps me in the loop every step of the way. She made sure I had a loaner vehicle and is the main reason I return the the dealership for all my needs on both of the Mercedes we own. Vivianne A+++ More
by KEVINPACHECO2110
July 16, 2024
As usual Garrett, my service advisor was amazing! I am alway so happy with the customer service at Ken Garff Mercedes. He makes sure I am updated throughout the entire process which is so much appr I am alway so happy with the customer service at Ken Garff Mercedes. He makes sure I am updated throughout the entire process which is so much appreciated. 10 stars! More
by STACEYVOELZKE
Employees Worked With
July 14, 2024
Vivian is wonderful, her customer service is top notch and she’s always available when I have an issue. The best!! and she’s always available when I have an issue. The best!! More
by Shannon Lee
July 13, 2024
Attentive and helpful. They go out of their way to make you feel well taken care of They go out of their way to make you feel well taken care of More
by jared.carpenter
