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Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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451 Reviews of Mercedes-Benz of Salt Lake City - Service Center
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July 25, 2024
If this review is for my A service on my GLC300, I did not work with Vivian. The service rep was Cameron. If this rating is for Cameron, I would give him five stars. I have worked with Vivian in the not work with Vivian. The service rep was Cameron. If this rating is for Cameron, I would give him five stars. I have worked with Vivian in the past, but feel that Cameron did a better job at discussing and listening to all of the issues that needed to be addressed, ie my engine light issue, registration, and tire wear. More
by JFGEKG
Verified Customer
July 25, 2024
Direct and transparent and super helpful, I didn’t feel as if I had to push the team for answers. as if I had to push the team for answers. More
by apraymond
July 25, 2024
Was charged $330 for a diagnosis. Was given a fault code that I already had and wanted an additional $1500 for a diagnosis. Went to another shop where you can speak with the tech. Was given a fault code that I already had and wanted an additional $1500 for a diagnosis. Went to another shop where you can speak with the tech. More
by Ajhweed
Employees Worked With
July 24, 2024
Best service experience ever at a dealership. Garrett took great care of us and helped us with a tire repair…and got it done quickly. Highly recommend Ken Garff MB of SLC. They are first class! Garrett took great care of us and helped us with a tire repair…and got it done quickly. Highly recommend Ken Garff MB of SLC. They are first class! More
by GARYPJACKSON
Employees Worked With
July 22, 2024
Miles and Rossi created a great buying experience for me. I felt no pressure, no gimmicks, etc. and I appreciate that. I felt no pressure, no gimmicks, etc. and I appreciate that. More
by rsmars
July 22, 2024
Dave Laccoarce made the entire process of purchasing my Mercedes as painless and straight forward as possible. He also continued to follow up after the purchase to make sure the car is exceeding all my exp Mercedes as painless and straight forward as possible. He also continued to follow up after the purchase to make sure the car is exceeding all my expectations. More
by Miggs_1337
Employees Worked With
July 20, 2024
Good Service that you can trust. Staff is polite and willing to work with you on scheduling. Staff is polite and willing to work with you on scheduling. More
by kamtekars
Employees Worked With
July 20, 2024
Vivian was extremely professional and helpful. We really appreciate they were able to squeeze us in for a service. We were on a roadtrip and wanted to ensure the safety of our family during our tr We really appreciate they were able to squeeze us in for a service. We were on a roadtrip and wanted to ensure the safety of our family during our travels. Thank you to Vivian, Ken and the whole team! More
by oceanbeachohana
Employees Worked With
July 19, 2024
Garrett my service manager was awesome and very knowledgeable, thank you Garrett. See you soon knowledgeable, thank you Garrett. See you soon More
by Niloufar Nasehi
Employees Worked With
July 19, 2024
The team there is awesome! They had great communication and provided updates on the status of the serivice. They had great communication and provided updates on the status of the serivice. More
by Ben
