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Mercedes-Benz of Salt Lake City - Service Center

Salt Lake City, UT

4.5
459 Reviews

459 Reviews of Mercedes-Benz of Salt Lake City - Service Center

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February 07, 2025

Checking was easy and well done. In this case I needed to leave the car until Monday. I was set up with a a loaner vehicle and was on my way. On Monday the service was completed to More

by fplouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Master Tech Daren is the best, always professional and fair with his labor charges. Denice in Warranty is always very helpful More

by RODONNELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Heaps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denice Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Excellent service and quality, and good communication and enjoyable that is all of it good bye More

by LAPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bennion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Laccaorce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Franchow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arleigh Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 04, 2025

Courteous,knowledgeable and on time! Appreciate comfortable surroundings. Everyone seemed to care about providing good service More

by tandcdietz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Heaps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Franchow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denice Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arleigh Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Everyone is always so professional and pleasant to work with. The facilities are clean and enjoyable. More

by samantha55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 01, 2025

Jacob was great Keep me informed, explained the recall and notified me when the car was ready More

by crsutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 04, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 30, 2025

Very professional! I deal with many dealerships, this one is 5 stars! They go beyond your expectations! More

by SCOTTPMMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Heaps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Franchow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denice Jeffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arleigh Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 30, 2025

They care about their customers and they listen. This is the best dealership I've ever dealt with. More

by corystrupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rossi Yerage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Telford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 26, 2025

Vivian was so helpful all through my process of my car and very kind and and kept me updated on the progress More

by tolfeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 09, 2025

We have come to expect prompt and reliable service with friendly and helpful staff at the Ken Garff dealership. More

by JJENSEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braiden Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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