Mercedes-Benz of Salt Lake City - Service Center
Salt Lake City, UT
519 Reviews of Mercedes-Benz of Salt Lake City - Service Center
Garret was very helpful explained the issue very well and fixed a chronic issue I have been struggling with for a month. fixed a chronic issue I have been struggling with for a month. More
Communication problems. You do need to teach your employees to answer their phone when it rings. You do need to teach your employees to answer their phone when it rings. More
We had great service! ! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to ! We had two cars serviced and they were ready when promised. This was particularly important because we live in Jackson Hole, WY and have to drive to Salt Lake for service. More
Was able to get next day service and two new tires after a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable. a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable. More
Dealership is clean. Employees are polite and helpful . My car was taken care of properly Employees are polite and helpful . My car was taken care of properly More
Braiden was very helpful and informative. Great customer service. He made sure everything I needed to be fixed was done right. Thank you Great customer service. He made sure everything I needed to be fixed was done right. Thank you More
The dealership is solid. But the reason I stay here is because of the service center. I have worked with good people in the past but my most recent help from Garret has been But the reason I stay here is because of the service center. I have worked with good people in the past but my most recent help from Garret has been exceptional. He went out of his way to take care of the small things for me. More
Prompt and courteous service with the proper amount of explanation and details. This work was great. explanation and details. This work was great. More
Ken Garff Mercedes brakes things instead of fixing them. The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second wa The past three times I came in for service, the vehicle entered with no issues and left with costly repairs. First time was a dead battery. Second was a broken windshield washer dispenser and most recently was a broken air conditioner. I’m done with Ken Garff and Mercedes. Bought a Tesla. More
they asked me if they can wash the car, and i agreed and signed the paper, but they did not wash the car. signed the paper, but they did not wash the car. More