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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
688 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 688 reviews
September 26, 2024
Lisa was amazing, very friendly, very professional, very knowledgable. Dealer setting is great. Very satisfied overall knowledgable. Dealer setting is great. Very satisfied overall More
by LUIS.SANCHEZ
Verified CustomerEmployees Worked With
September 25, 2024
I own both a Mercedes and a Land Rover Defender, both acquired from Ken Garff. So have experienced Ken Garff at several levels on two brands. Having bought many cars in the past 40+ years, I can state acquired from Ken Garff. So have experienced Ken Garff at several levels on two brands. Having bought many cars in the past 40+ years, I can state that KG is the best dealer with which I have worked - whether talking about sales or service More
by Preston
Employees Worked With
September 25, 2024
The entire team was phenomenal. A Big Kudos to Lisa who exemplified what a Salesperson should be. She was kind, aggressively thoughtful, went above and beyond my requests and ensure A Big Kudos to Lisa who exemplified what a Salesperson should be. She was kind, aggressively thoughtful, went above and beyond my requests and ensured the integrity of the sale the entire way through. She is the reason for My Purchase. Ken definitely got the deal sealed and to Him, I too am truly grateful. I expect Great Success for this Team. I will be in contact for my next vehicle solely because of the buying experience that I have had. Unceasing Blessings to All. Aum. Peace. Amen. More
by I Am
Employees Worked With
September 24, 2024
Typically, obtaining automotive services can be a costly and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptiona and unpleasant experience. However, this dealership stands out as an exception. I had the pleasure of working with Garrett and Vivian, two exceptional service representatives who transformed the process into a seamless and enjoyable one. Their proactive and transparent communication style made all the difference. I would not entrust my Mercedes to anyone else. More
by ally
September 24, 2024
Great experience working with Spence and the Mercedes team. As always, I appreciate there proffessionalism. team. As always, I appreciate there proffessionalism. More
by JA.PHILLIPS70
Employees Worked With
September 24, 2024
Great dealership with great people. Only drawback was that they did not wash my car. Only drawback was that they did not wash my car. More
by RUDDD
September 22, 2024
Vivian is warm and friendly and always updates me with my car when it has changes car when it has changes More
by KELLYRYANGIRL
September 20, 2024
I appreciate their willingness to get you scheduled for service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere an service as quickly as they can and it doesn’t feel like you’re being taken advantage of. Vivian and Braden were most helpful. Welcoming atmosphere and feels a bit more personal when the staff remembers your name . More
by Angela
September 18, 2024
Great service and very responsive to questions regarding the car, financing, and transportation of the vehicle. the car, financing, and transportation of the vehicle. More
by Dewi5055
Employees Worked With
September 18, 2024
Always have excellent service and enjoyed service working with Vivian. The car always comes back cleM with Vivian. The car always comes back cleM More
by mckelso
Employees Worked With
