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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
831 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 831 reviews
Verified Customer
April 02, 2025
Made the experience fast and easy. I appreciate the customer service which went above and beyond expectation I appreciate the customer service which went above and beyond expectation More
by phil82
April 02, 2025
Eric was great! He was patient with me trying to decide between different cars. He did not push one way or the other. He told me all the positives and the differe He was patient with me trying to decide between different cars. He did not push one way or the other. He told me all the positives and the differences between the two cars I was looking at. Then he stepped back to let me make my own decision without pushing me one way or the other. More
by charlene2
Employees Worked With
April 01, 2025
Great service! Vivian was very accommodating and made sure that everything was taken care of. Great communication and work was done on time. Thank you Vivian was very accommodating and made sure that everything was taken care of. Great communication and work was done on time. Thank you More
by Al Farshchian
Employees Worked With
April 01, 2025
Service was as expected with good communication throughout the total experience. Braiden was on top of things. throughout the total experience. Braiden was on top of things. More
by UALINDIA
Employees Worked With
April 01, 2025
They got my car right in and it was done in a reasonable time with great service. time with great service. More
by boewired
Employees Worked With
April 01, 2025
Garrett did an excellent job at keeping me in the loop. And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great And Daren (the tech) did the repair my engine compartment looks like new,. The Mercedes staff are all very nice to interact with. It’s always great to hear Toni’s voice on the phone! I’ve been a customer for close to 40 years. The included car wash and the brief check up overview is a nice touch and I appreciated the “loaned car. The radiator leak a few days after I got my car back was very frustrating. What’s a consistent frustration is the cost of repairs largely due to labor charges with a shared split. More
by SUZEWEIR
March 30, 2025
Best car buying experience we have ever had! This Benz team is second to none!! This Benz team is second to none!! More
by grinfixer
March 30, 2025
Very attentive to the. Lease conversion she came to.my residential to sign multiple documents of title insurance and license registration and warranty filings Lease conversion she came to.my residential to sign multiple documents of title insurance and license registration and warranty filings More
by DAVEP6
Employees Worked With
March 29, 2025
Vivian is extremely attentive to details and keeps you informed during the day .Excellent customer service and communication. informed during the day .Excellent customer service and communication. More
by tgeorge
Employees Worked With
