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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
768 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 768 reviews
January 01, 2025
Kyle was awesome. Knowledgeable and helped facilitate our transaction with great aplomb. We value this dealership and have been a repeat customer for over 14 years. Ke Knowledgeable and helped facilitate our transaction with great aplomb. We value this dealership and have been a repeat customer for over 14 years. Keep up the outstanding service. More
by Keith4973
Verified Customer
December 28, 2024
Eric was great! Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him. Best car salesman I’ve ever worked with. I will definitely refer anyone I know looking for a car to him. More
by R.T.
December 28, 2024
Quotes one price, made me pay another. Super disappointed! I will go to Farmington or sandy next time. Super disappointed! I will go to Farmington or sandy next time. More
by cdnapier1
Employees Worked With
December 28, 2024
Vivian and Garff Mercedes are great. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. They are honest and always follow up when service is needed. They are very knowledgeable and friendly. More
by sulbrich
Employees Worked With
December 26, 2024
I have had a Great relationship with This Company for many years….and many cars.! I Like the family feel! many years….and many cars.! I Like the family feel! More
by naomatate
Employees Worked With
December 26, 2024
Did good job identifying the issue and fixed the problem under warranty repair. I would recommend Ken garff. under warranty repair. I would recommend Ken garff. More
by jamal84170
Employees Worked With
December 23, 2024
Transparent & friendly team, Crawford Lindsay made my buying experience from them very smooth and enjoyable. buying experience from them very smooth and enjoyable. More
by dstorey0
Employees Worked With
December 22, 2024
Salesmen were so knowledgeable of the cars and features. It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes! It was easy to get a hold of them and they were so helpful! We loved our experience at Ken Garff Mercedes! More
by MGB
Employees Worked With
December 21, 2024
My recent service experience was excellent. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. My service advisor, Vivian, was particularly helpful. I was very pleased with everything. More
by jamesblanch
Employees Worked With
December 21, 2024
We worked with Kyle and he helped me drive 3 cars I was comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle. comparing. I bought a 2024 S Class. No pressure. Just finding what was best for my family. Great experience. See Kyle. More
by scottharries4
