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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
688 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 688 reviews
October 04, 2024
Timely follow-up and coordination. Very Professional. I will definitely be back in the future. Very Professional. I will definitely be back in the future. More
by robert@allegiscyber.com
Verified CustomerEmployees Worked With
October 04, 2024
Vivian and her team at Ken Garff Mercedes are great. Took excellent care of me and my 20+ year old CLK. Would highly recommend. Took excellent care of me and my 20+ year old CLK. Would highly recommend. More
by nms33007
October 02, 2024
Everyone was nice and friendly and took great care of my car. It was more than I expected. car. It was more than I expected. More
by daisy.lal10
Employees Worked With
October 02, 2024
Cameron does a great job. Service is having a hard time finding problems with my vehicle. Could improve on washing cars. It’s ok but could could be better. Service has always Service is having a hard time finding problems with my vehicle. Could improve on washing cars. It’s ok but could could be better. Service has always been very good over the last 20+yeers. Thanks More
by Randy
Employees Worked With
October 02, 2024
dealer, tech. , and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle , and everyone were responsive, knowledgable, and prompt with regards to addressing the problem with my vehicle More
by MEANN_B
October 01, 2024
Cameron provides us top notch service without being pushy. He gets me in&out quickly. pushy. He gets me in&out quickly. More
by sheiladepoyan
September 29, 2024
Car was not inspected. Now car is being repaired after 1 week of having it. Now car is being repaired after 1 week of having it. More
by SEANHARETUKU
Employees Worked With
September 29, 2024
My adviser Garrett was cordial and helpful. . I do all my car services at the Mercedes dealer so to me is important to have good customer service. . I do all my car services at the Mercedes dealer so to me is important to have good customer service. More
by jepslc12
Employees Worked With
September 29, 2024
Garrett was great he kept me posted had my car clean . great service would definitely come back again great service would definitely come back again More
by AGUIRRE-LITO
Employees Worked With
September 26, 2024
Vivian was great. Service not so much. I feel things have gone downhill since Garff bought the dealerships Service not so much. I feel things have gone downhill since Garff bought the dealerships More
by morgandaines
Employees Worked With
