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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
688 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 688 reviews
October 13, 2024
The dealership is only as good as its people, and Cameron is a great ambassador. is a great ambassador. More
by MMORRIS14
Verified Customer
October 10, 2024
Dealership was available when needed, which was helpful. However, the service provider was not having a great day, evident by her poor attitude. It seems as if she was overworked. I felt I had to be nice be However, the service provider was not having a great day, evident by her poor attitude. It seems as if she was overworked. I felt I had to be nice because my vehicle was there and I could not tow it else where due to its condition and situation at the time. I felt like the car was held hostage. More
by Xswiftxghostx
Employees Worked With
October 10, 2024
Vivian was so nice and helpful and made the whole process of my visit easy. Thank you Vivian. of my visit easy. Thank you Vivian. More
by chrissy_9867
Employees Worked With
October 09, 2024
Ken Garff has always provided me with prompt and polite service within appropriate limits and have often exceeded my expectations. service within appropriate limits and have often exceeded my expectations. More
by tbrunker8130
October 08, 2024
The dealership was really nice and the people were extremely helpful and not pushy. I definitely would recommend to someone to come back to this dealership. They did feel like they were there to liste extremely helpful and not pushy. I definitely would recommend to someone to come back to this dealership. They did feel like they were there to listen just like Ken Garff professes. More
by brady.price19
October 08, 2024
Eric Amaral was a wonderful sales person--professional and worked with whatever we needed. It was a pleasure to buy a car from him. Rossi Yerage made the financial aspect of the purchase clear and conc and worked with whatever we needed. It was a pleasure to buy a car from him. Rossi Yerage made the financial aspect of the purchase clear and concise. She was ready for us and clearly answered our questions. We so appreciated how quickly this part of the process went. And she immediately put us at ease. Loved working with her! More
by lastevens53
October 08, 2024
SLC Mercedes is always great. Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, Professional and kind. Really nice waiting room with coffee and fruit and snacks. I like the location...easy to get to and out of. Tony in service, is always more than helpful...goes over and above. More
by FKBKINC
Employees Worked With
October 07, 2024
did what they said they would do in a timely manner. bought the a&b package together to save $ bought the a&b package together to save $ More
by JONERICKSEN07
Employees Worked With
October 05, 2024
Very professional and quality work. Completely satisfied with the repairs. Will always recommend them for sales and service. Completely satisfied with the repairs. Will always recommend them for sales and service. More
by DEWIGHTA
