Ken Garff Mercedes-Benz of Salt Lake City

Amazing new purchase! GL 450 Just had a super comfortable experience buying a CPO GL 450. Smooth/no pressure/no hassle experience. Lovely and inviting sales approach as well as fa Just had a super comfortable experience buying a CPO GL 450. Smooth/no pressure/no hassle experience. Lovely and inviting sales approach as well as facility. Salesman Brett bent over backwards to make it work for us! More

I love my new car and Anthony was great! The service was amazing! Highly recommend!! Friendly staff and tons of inventory! Drove off the lot in a 2018 car, and I couldn't be more happy! The service was amazing! Highly recommend!! Friendly staff and tons of inventory! Drove off the lot in a 2018 car, and I couldn't be more happy! More

Fast and efficient Answered all my questions, when deciding to buy , they did not put any pressure on me by calling, emailing, texting, until I was ready to buy! When Answered all my questions, when deciding to buy , they did not put any pressure on me by calling, emailing, texting, until I was ready to buy! When picking up my vehicle, they walked me through all the functions of the car, and it took only about an hour to do all the paperwork! Very friendly, and non-condescending. More

AWESOME !!! Absolutely everyone there we worked with was a Gem they were all just so friendly and nice and helpful we felt really good about our care Absolutely everyone there we worked with was a Gem they were all just so friendly and nice and helpful we felt really good about our care More

Excellent and personal experience. Spence was helpful and efficient. It was nearly effortless to find and lease a new car at a great price. The dealership is convenient to downtown Spence was helpful and efficient. It was nearly effortless to find and lease a new car at a great price. The dealership is convenient to downtown More

Best car buying experience The staff was so great to work with. We test drove my Audi A5 three different times before making a decision. LaNett was so patient, we never felt pre The staff was so great to work with. We test drove my Audi A5 three different times before making a decision. LaNett was so patient, we never felt pressured. We researched the car online and the price listed was very competitive. Once we made a decision, the whole process took about an hour. More

Sales and service The sales department went out of their way to assist me in getting the car I wanted. This is the second Mercedes I have purchased from this dealer. The sales department went out of their way to assist me in getting the car I wanted. This is the second Mercedes I have purchased from this dealer. I will go back to them in the future. Second, is I have used their service department for many years on my previously owned Mercedes automobiles. They are always up front with what is required and they do good work. To date I have not had to return a vehicle for rework. I can not say that about others I have used. Lastly, the folks there are friendly and cheerful. Always upbeat and willing to help. More

Highly Recommend!! Mercedes Benz SLC's (Ken Garff) Service Department is wonderful!! After several excellent experiences with service on my Mercedes (that was purchased Mercedes Benz SLC's (Ken Garff) Service Department is wonderful!! After several excellent experiences with service on my Mercedes (that was purchased from another dealer), I purchased a new Mercedes from Brett Robinson at Ken Garff. Brett was a pleasure to work with, and his product knowledge was spot on...I can't remember a single question that he didn't know the answer to. Brett worked the entire deal from start to finish - it's really nice not getting passed around to different people. And never was I placed under any pressure to buy - I felt that Brett truly acted like he sincerely wanted to help me, whether I purchased or not. Wouldn't it be nice if every dealership was like this? More

Todd Snow for Mayor! Fantastic experience working with Todd. Cannot recommend anymore as he worked with me remotely to close deal on a vehicle I've been looking at for mon Fantastic experience working with Todd. Cannot recommend anymore as he worked with me remotely to close deal on a vehicle I've been looking at for months. All paperwork was prepared before my arrival and processed without a hitch. Thanks again, Todd! More

Best Experience! First off let me say LaNett was a rockstar! She was patient while we decided what we wanted to do she made the transition very easy and I was in and First off let me say LaNett was a rockstar! She was patient while we decided what we wanted to do she made the transition very easy and I was in and out of the dealership in under 30 minutes. I will always be purchasing/leasing my cars from this dealership and saleswoman! More