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Ken Garff Mercedes-Benz of Salt Lake City

Salt Lake City, UT

Overview
Employees
Reviews
Vehicles
4.6
763 Reviews
At Mercedes-Benz of Salt Lake City We Hear You You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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575 South State Street

Salt Lake City, UT

84111

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Showing 763 reviews

August 18, 2023

Very friendly and fast. East to get an appointment without the Larry Miller attitude. Thank you. More

by tasiaolsen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian
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August 17, 2023

Easy, smooth purchase experience. Definitely recommend Ken Garff Mercedes! They got us into the used car we were looking for. More

by clintcresap
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Amara
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August 16, 2023

This dealership is a class act. They are efficient, polite,professional, and give great service. I would recommend them to everybody. Mercedes Benz should be proud of them. More

by jluras1948
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in the service area
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August 14, 2023

Spence was awesome as was Rossi. They both were very knowledgeable o.n the 2024 GLE that I bought. More

by ashofmann0
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spence
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August 14, 2023

excellent service and pick up and dely spence takes car of everything for sure! nice work More

by billdenkers
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean Roberts
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Aug 14, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 13, 2023

Windshield was available but could get an appointment for over month. Finally went to appt and was told 10 hrs into appt they didn’t have a windshield, they had given windshield to another customer. Now hav More

by snowflower1527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett service advisor
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Aug 14, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Hello, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Dave Bennion, General Manager daveb@kengarff.com

August 12, 2023

Dillon was GREAT! !! He was professional, not pushy, had a great sense of humor, followed up with us several times, and was knowledgeable with the cars and patient wit More

by jj3952
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Jones 5 stars
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August 10, 2023

Eric Amaral is the best salesman I meet and he does a great job. I recommend him if you buying the Mercedes Benz. More

by NICKIAN
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Amaral
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August 07, 2023

Our experience at Ken Garff Mercedes with Brett Mathison as our service advisor was top notch and exceeded our expectations. We look forward to coming back for our next service! More

by dan@montroseacupuncture.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Mathison
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Aug 14, 2023 -

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 06, 2023

Top notch service as usual! Staff was great and the service completed was excellent as well. More

by GRETCHEN.DENSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Turner, Craig Lambourne, Sean Roberts
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