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Ken Garff Mercedes-Benz of Salt Lake City
Salt Lake City, UT
712 Reviews
At Mercedes-Benz of Salt Lake City
We Hear You
You might expect a car company’s top priority to be cars, but not at Mercedes-Benz of Salt Lake City. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 712 reviews
July 06, 2023
The service was amazing . Loved the video tour of my car bringing worked on . Ben was very informative and helpful when we walk through the car while in the bay . Jordan as al Loved the video tour of my car bringing worked on . Ben was very informative and helpful when we walk through the car while in the bay . Jordan as always was very helpful and was helpful sorting out what I needed for my car . Thank you all for excellent service Bettina More
by bettinalally
Verified CustomerEmployees Worked With
Jordan in salesd and Ben in Service
July 06, 2023
The levels of service and customer care are the highest. An owner of a 1997 E320 receives brand loyalty respect from a service staff younger than the vehicle. An owner of a 1997 E320 receives brand loyalty respect from a service staff younger than the vehicle. More
by scs.rocky.snow
Employees Worked With
Other Employees :
Amanda, Customer Service, Larry Taylor, Sean Roberts
July 01, 2023
Really easy and high tech process. Really friendly and super knowledgeable! Great cars in showroom. Really friendly and super knowledgeable! Great cars in showroom. More
by cpirone0
Employees Worked With
July 01, 2023
I just bought a 2020 GLE 350, Certified Pre Owned. Spence, Crawford, and the Ken Garff Team did an outstanding job with the purchasing process of this vehicle. They went above and beyond; I highly rec Spence, Crawford, and the Ken Garff Team did an outstanding job with the purchasing process of this vehicle. They went above and beyond; I highly recommend Ken Garff Mercedes Benz of Salt Lake City for future purchases! More
by SMR
June 27, 2023
Reliably great service, as usual. We had a flat tire, no appointment, and Brett made room for us almost immediately, and he kept us updated during the quick repair. We had a flat tire, no appointment, and Brett made room for us almost immediately, and he kept us updated during the quick repair. More
by craig.brown
June 25, 2023
Brett and Dillon were exceptional to work with. Highly recommend them and all of the staff. Highly recommend them and all of the staff. More
by FESTUSTALKS
June 25, 2023
Brett and Dillon were extremely friendly and very helpful. All of the staff are great people and I recommend working with them on any vehicle purchase in the future. helpful. All of the staff are great people and I recommend working with them on any vehicle purchase in the future. More
by FESTUSTALKS
Employees Worked With
June 24, 2023
I had an absolutely remarkable experience purchasing my vehicle from Mercedes SLC. Dave and Rossi went above and beyond to assist me throughout the entire process, ensuring that everything went seamlessly vehicle from Mercedes SLC. Dave and Rossi went above and beyond to assist me throughout the entire process, ensuring that everything went seamlessly and effortlessly. Their dedication and commitment to providing excellent service made the entire experience even more enjoyable. More
by Amir Adib
Employees Worked With
David Bennion
June 24, 2023
Dillon and Brett were exceptionally professional and very good to work with. Highly recommend Mercedes Benz of Salt Lake good to work with. Highly recommend Mercedes Benz of Salt Lake More
by FESTUSTALKS
Employees Worked With
